Setting Boundaries
A kid approaches you for help about a class you're also currently in, the appropriate response is?
What is asking your professor what their preference is on you supporting that class or not.
This resource can best support a FY student who comes in really struggling with the jump in rigor from their HS to college-level classes and assignments.
What is a first year mentor.
Where I write my session notes after each shift.
What is Study Hub.
A student comes in that is really struggling and taking out their frusteration on you. Your own anger starts to build. The best approach towards this student would be?
What is an empathetic response, taking a moment to collect yourself and remember a time when you were in their shoes before meeting them where they're at to best refer or support them however you can.
I can't make a Lead meeting due to something popping up, my best approach is?
What is texting my Lead ASAP to
A kid gets frusterated with you for not giving them the answer when they ask for it, the correct response is?
What is explaining your role and/or ask for backup from another TF or Lead
Student athletes seeking support in obtaining accommodations for assignment due dates and exam scheduling, away time for athletics, etc. should use this resource for guidance.
What is a faculty athletic fellow.
What I do when I am the last TF of the evening when submitting my Session Notes.
What is click the "End Session" button.
Remembering this last step is crucial when ensuring a student who's trusted you with their problem feels cared about and confident to face their issue.
What is following up (via email, in-person, etc.)
A student confused about the mandatory outside 5 hours per class should go to this person/office.
What is their professor, the Department Chair, or Teaching Fellows.
A student approaches you outside of hours asking questions about an assignment their working on. The best response is ____?
What is reminding them that you're a student as well with your own course load, reminding them when TF hours are, and encouraging them to go to their professor's Office Hours.
The office(s) a student with a significant mental health challenge should visit for non-academic support.
What are the offices of Counseling or Spiritual Engagement.
What I do when Study Hub is down and students can't log in.
What is have students write down their Names, class they're attending for, and session notes in an email to Ruth Shields to send at the end of your session if it is still donw.
Keeping up to date on days/hours/locations of services to share with students is critical.... this is one way to go a step beyond in ensuring the student finds this service without a hitch.
What is offering to show the student the office or make the introduction yourself, or tasking a peer with doing so.
The appropriate response to a student is asking questions about a concept you don't know anything about.
A student arrives and immedietly asks for you to sign a document saying they came to TFs to get extra credit. The appropriate response is?
What is telling them you'd be happy to sign it at the end of your session or when they complete their assignment/problems, calling another TF or Lead for backup if needed. Or, if it repeatedly becomes an issue, meeting with that professor to discuss best practices moving forward.
A student with a disability (visible or invisible) should seek support from the CTL, Campus Life, and other appropriate offices at this point in their time at HWS.
What is ASAP.
Students appear to be giving each other the answers for an assignement, what should you do next?
What is asking them about the collaboration policy on that assignment by checking their syllabus. If problem continues, possibly talking to the professor (without naming names) could be helpful.
These are the 3 things I should log hours for on Peoplesoft.
What is my TF Hours for the week, my Lead meeting (~0.5 hours), and my Faculty Liason meeting (0.5-1 hour).
One of your friends comes to your session to work on an assignment for a class from another discipline. There are lots of other students in the room and your friend is being loud and disruptive. The best thing to do is?
What is asking the friend to find another work space or asking a fellow TF to say something if you don't feel comfortable.
A student who wasn't able to comprehend a concept in TFs should approach this resource for further guidance.
Who is their professor.
What I do if I covered someone's shift and am writing my session notes?
What is tell Ruth Shields who I covered for so she knows why hour submissions on PeopleSoft will be adjusted.
What to do if you notice a pattern in students from a specific class stuggling with comprehending certain concepts repeatedly or not understanding assignments.
What is talk to your Faculty Liason at your bi-weekly meeting or go to the professors Office hours to let them know what you've observed with some suggestions and questions.
My faculty liason hasn't met with my group, this is what I should do next.
What is reach out to them asking if you can help set up a When2Meet, reach out to your fellow TFs to help set something up, ask your Lead for assistance, and/or reach out to Ruth.