ARCS
Delivery Method
Delivery Skills
Feedback
Group Behaviors
100

ARCS is the Theory of___________.

What is motivation?

100

Demonstrating the desired behavior while facilitating.

Behavior Modeling

100

The formation of clear and distinct sounds when you speak.  

Articulation

100

The 2 types of Feedback

Reinforcing 

Re-directing

100

This type of participant is Blocking - rejecting, resisting and is Self-seeking

Self- Oriented

200

ARCS stands for

A- Attention

R - Relevance

C - Confidence

S - Satisfaction

200

Small groups generate creative solutions / out-of-the-box approaches.  

Brainstorming

200
4 Tips to help with your articulation.

Relax, Stretch your mouth, Check your Posture, Focus your voice

200

Gives feedback from your perspective .

Use "I" Statements-

200

This type of participant is encouraging, compromising, testing for consensus.

Group Maintenance

300

Attention in the ARCS Model consist of __________.

Alert, Ask, Alternate

300

Used for displaying charts and graphs.

Powerpoint

300

Changing the tone and pitch of your voice helps with this delivery skill.

Inflection

300

Before giving feedback, remind yourself why you are doing it.

Check your motives

300

This type of participant prodding group to action and creating or following a process.

Task Directed

400

Confidence in the ARCS Model consist of __________.

Convince, Coach, Climb

400
  • Provides background information and a record for future reference.

Handouts

400

The length of time you should make eye contact with your participants. 

3-5 seconds

400

If learners are engaged in distracting behavior (i.e.: holding a verbal discussion while you/others are trying to talk), simply walk over and stand close to them.

Physically move near the distraction

400

In this stage the group has high dependence and Facilitator directs.

Forming

500

The reseracher your developed ARCS. 

John Keller

500

Used for ad lib charting and graphing in small groups. 

Flipcharts

500

Name the 6 Types of delivery skills.

Projection

Articulation

Inflection

Rhythm & Pacing

Movement & Gestures

Eye Contact

500

“Hey guys, we all agreed to do X. Let’s stick to our agreement.”

Refer to Ground Rules

500

4 Stages of Group Development

Forming

Storming

Norming

Performing

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