ARCS
ARCS is the Theory of___________.
What is motivation?
Demonstrating the desired behavior while facilitating.
Behavior Modeling
The formation of clear and distinct sounds when you speak.
Articulation
While public recognition is appreciated, public scrutiny is not. Establish a safe place to talk where you won't be interrupted or overheard.
Criticize in Private
This type of participant is Blocking - rejecting, resisting and is Self-seeking
Self- Oriented
ARCS stands for
A- Attention
R - Relevance
C - Confidence
S - Satisfaction
Small groups generate creative solutions / out-of-the-box approaches.
Brainstorming
Relax, Stretch your mouth, Check your Posture, Focus your voice
Gives feedback from your perspective .
Use "I" Statements-
This type of participant is encouraging, compromising, testing for consensus.
Group Maintenance
Attention in the ARCS Model consist of __________.
Alert, Ask, Alternate
Take trainees on site where tasks are performed. Organized for observation, analysis, problem solving.
Go to Gemba
Changing the tone and pitch of your voice helps with this delivery skill.
Inflection
Before giving feedback, remind yourself why you are doing it.
Check your motives
This type of participant prodding group to action and creating or following a process.
Task Directed
Confidence in the ARCS Model consist of __________.
Convince, Coach, Climb
Handouts
The length of time you should make eye contact with your participants.
3-5 seconds
If learners are engaged in distracting behavior (i.e.: holding a verbal discussion while you/others are trying to talk), simply walk over and stand close to them.
Physically move near the distraction
In this stage the group has high dependence and Facilitator directs.
Forming
The researcher who developed ARCS.
John Keller
Used for ad lib charting and graphing in small groups.
Flipcharts
Name the 6 Types of delivery skills.
Projection
Articulation
Inflection
Rhythm & Pacing
Movement & Gestures
Eye Contact
“Hey guys, we all agreed to do X. Let’s stick to our agreement.”
Refer to Ground Rules
4 Stages of Group Development
Forming
Storming
Norming
Performing