ARCS
ARCS is also known as the Theory of this.
What is motivation?
When using this delivery method, the instructor demonstrates the desired behavior while facilitating.
What is Behavior Modeling?
The formation of clear and distinct sounds when you speak.
What is Articulation?
While public recognition is appreciated, public scrutiny is not. Establish a safe place to talk where you won't be interrupted or overheard.
What is criticize in private?
This type of behavior is Blocking - rejecting, resisting, and Self-seeking.
What is Self Oriented?
These words comprise the acronym, ARCS.
What is Attention, Relevance, Confidence and Satisfaction?
During this delivery method, small groups generate creative solutions / out-of-the-box approaches.
What is Brainstorming?
Relax, Stretch your mouth, Check your Posture, and Focus your voice.
What are tips for Articulation?
This Feedback tool gives feedback from your perspective.
What is using "I" Statements?
This type of behavior is encouraging, compromising, and testing for consensus.
What is Group Maintenance?
These comprise "A" in the ARCS model.
What are Alert, Ask, and Alternate?
This delivery method involves taking trainees on site where tasks are performed and is organized for observation, analysis, and problem solving.
What is Go to Gemba?
Changing the tone and pitch of your voice helps with this delivery skill.
What is Inflection?
Before giving feedback, you should remind yourself why you are doing it.
What is check your motives?
This type of behavior is prodding the group to action and creating or following a process.
What is Task Directed?
These comprise "C" in the ARCS model.
What are Convince, Coach, and Climb?
These provide background information and a record for future reference.
What are Handouts?
3-5 seconds is how long you should maintain this with your participants.
What is eye contact?
If learners are engaged in distracting behavior, like holding a verbal discussion while you/others are trying to talk, walk over and stand close to them.
What is physically moving near the distraction?
In this stage, the group has high dependence and the Facilitator directs.
What is Forming?
This researcher developed the ARCS model in 1983.
Who is John Keller?
This tool can be used for ad lib charting and graphing in small groups.
What are Flipcharts?
These are 4 of the 6 delivery skills.
What are Projection, Articulation, Inflection, Rhythm & Pacing, Movement & Gestures, and Eye Contact?
“Hey guys, we all agreed to do X. Let’s stick to our agreement.”
What is Refer to Ground Rules?
These are the 4 Stages of Group Development.
What are Forming, Storming, Norming, and Performing?