ARCS
Delivery Method
Delivery Skill
Feedback
Group Behavior
100

What is motivation?

什么是动机理论?

ARCS is also known as the Theory of this.

ARCS也被称为这个理论。

100

What is Behavior Modeling?

什么是行为示范?

The instructor demonstrates the desired behavior while facilitating.

讲师在培训中展示期望的行为。

100

What is Articulation?

什么是吐字清晰?

The formation of clear and distinct sounds in speech.

清晰、准确地发出语音。

100

What is giving criticism/negative feedback?

什么是给予批评/负面反馈?

Public recognition is appreciated, but this should be done in private.

公开表扬是好的,但这种反馈应私下进行。


100

What is Self-Oriented behavior?

什么是自我导向行为?

This type of behavior includes Blocking, rejecting, resisting, and Self-seeking.

这类行为包括阻止、拒绝、抵制和自私。

200

What is ARCS?

什么是ARCS?

Attention, Relevance, Confidence and Satisfaction

注意力、相关性、信心和满意度

200

What is Brainstorming?

什么是头脑风暴?

Small groups generate creative solutions and out-of-the-box approaches.

小组产生创意解决方案和创新方法。

200

What is Inflection?

什么是抑扬顿挫?

The modulation of intonation or pitch in the voice.

声音语调或音高的变化。


200

What is using "I" Statements?

什么是使用"我"陈述句?

This feedback technique focuses on giving feedback from your own perspective.

这种反馈技巧专注于从自己的角度给予反馈。

200

What is Group Maintenance behavior?

什么是团队维护行为?

This type of behavior includes encouraging, compromising, and testing for consensus.

这类行为包括鼓励、妥协和测试共识。

300

What are “A” s in ARCS?

ARCS模型中的"A"代表哪些?

 Alert, Ask, and Alternate

警觉、提问和交替

300

What is Go to Gemba?

什么是去现场?

Learners observe, analyze, and problem solve on the site where the job is performed.

学习者在实际工作场所观察、分析和解决问题。

300

What is Projection?

什么是声音投射?

The ability to make a sound, especially the voice, heard at a distance.

让声音传达到远处的能力。


300

What is checking your motives?

什么是检查你的动机?

Before giving feedback, you should remind yourself why you are doing it.

给予反馈前,你应该提醒自己为什么这样做。


300

What is Task-Directed behavior?

什么是任务导向行为?

This type of behavior includes prodding the group to action and creating or following a process.

这类行为包括推动小组行动并创建或遵循流程。

400

What are “C” s in ARCS?

ARCS模型中的"C"代表哪些?

Convince, Coach, and Climb

说服、指导和提升

400

What is Coaching?

什么是教练辅导?

A 1:1 process for on-the-job training using demonstration, practice, and feedback.

1对1的在职培训过程,使用示范、练习和反馈。

400

What is Eye Contact?

什么是眼神接触?

 The act of looking directly into one another's eyes.

直视对方眼睛的行为。

400

What is physically moving near the distraction?

什么是身体靠近干扰源?

Walk over and stand close to learners who are holding verbal discussions while others are talking.

走近正在私下交谈的学员并站在他们附近。

400

What is Forming?

什么是形成期?

In this stage, the group has high dependence and the Facilitator directs.

在这个阶段,团队高度依赖,培训师指导。

500

Who is John Keller?

谁是约翰·凯勒?

his researcher developed the ARCS model in 1983.

这位研究者在1983年开发了ARCS模型。


500

What is Role Play?

什么是角色扮演?

Facilitators or learners act out characters or situations for experience and understanding.

讲师或学员扮演角色或情境以获得经验和理解。

500

Name 4 of the 6 delivery skills.

说出6个交付技能中的4个

Projection, Articulation, Inflection, Rhythm, Movement, and Eye Contact

声音投射、吐字清晰、抑扬顿挫、节奏、移动和眼神接触

500

What is Refer to Ground Rules?

什么是参照基本规则?

"Hey guys, we all agreed to do X. Let's stick to our agreement."

"大家好,我们都同意做X。让我们遵守约定。"

500

Name the 4 Stages of Group Development.

说出团队发展的4个阶段。


Forming, Storming, Norming, and Performing

什么是形成期、风暴期、规范期和执行期

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