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What happened?
What should I do?
Mr. Leroy
100

The battery in my new camera doesn't last long.  It keeps...

dying

100

The plants are dying. They need to be ___________

watered

100

She has a _____________  tooth. 

chipped

100

I got a new suitcase, but when I arrived home, I noticed the lining was torn.  What should I do?

take it back to the store OR ask the store to send you a new one

100

Hello, Mr. Leroy.  This is __________ Forman.

Heather

200

Something is wrong with my computer.  It stops dead and nothing moves.  It keeps...

crashing

200

The windows are very dirty.  They need....

washing

200

His white shirt has a big red wine ___________ on it.

stain

200

My father sent me a coffee mug with my favorite team's logo, when it arrived, it was chipped.  What should I do? 

tell your father about it OR contact the seller yourself 

200

Uh, Ms. Forman....

In Apartment _____ 

12C

300

The TV screen keeps going on and off all the time.  It keeps...

flickering

300

The light switch has burned out from an electrical fire.  It needs to be...

changed

300

There is a very big _________ in the blue car door. 

dent

300

I lent my ski pants to a friend, but when he returned them, there was a big stain on them.  What should I do? 

clean them yourself OR ask him to have them cleaned

300

Oh, yes.  What can I do for you?  Does your _________ need fixing again? 

refrigerator

400

The printer isn't making all the copies I want.  It keeps....

jamming

400

The ceiling has its original colour peeling off.  It definitely needs to be....

painted

400

The wooden planks on the garden fence have ______ .

warped

400

My boss borrowed my camera for a company event, and now the lens is scratched.  What should I do? 

talk to him or her about it  OR   say nothing and repair it yourself 

400

No, it's the oven this time.

Oh.  So, what's wrong with it? 

Well, I think the temperature control needs to be ____________.  The oven keeps ____________ everything I try to cook. 

adjusted   /     burning 

500

The buttons on the remote control don't work well.  They keep...

sticking

500

The lights are broken and hanging badly.  They need...

replacing

500

The picture of the hands has been ___________ . 

torn

500

I bought a new washing machine just a month ago, and it's leaking already.  What should I do?

ask for a refund  OR   send it back and get a new one 

500

Uh, by the way, Ms. Forman, are you sure it's the _______________________ ? 

oven and not your cooking? 

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