Audit
Who are our audit partners at CIBC Digital?
Harmminder
Murali
When do you send creative content out to partners for review prior to the In-Person Partner Review Session?
24 hrs - 5 days
What agile report shows you what the pod committed to vs what the pod completed in a sprint?
Velocity Report
What document does the A&E team need to handoff to the Agile Lead before the pod can begin content creation/execution?
The A&E Brief
A Digigate is required for every Master Story that we publish to our CIBC owned channels? True or False.
True
How many audits did we go through in 2019?
2
How many days prior to Discovery should you host an APO connect?
5 business days before Discovery
Which agile report shows the rate at which work is completed throughout a sprint, and how much work remains to be done?
Sprint Burndown
During the execution phase of a campaign, the A&E lead is accountable for getting work completed in the pod.
True or False.
False. This responsibility is with the Pod Lead.
In addition to Legal, who are the additional approvers/reviewers we need for Cards campaigns?
(Hint* there are two)
Cards Regulatory
Cards Compliance
Name the project underway that will address our DDC audit deficiency?
TOO Unification / Offer Unification
What is the key objective of the Digital<>Marcom Creative Workshop?
To obtain alignment and approval on the overall direction of creative content.
With bug tracking, we want to track 3 of the following pieces of information.
1. Severity
2. Cost
3. Root Cause
4. Impact
5. Portfolio
A good brief is 3 of the 5 traits below:
1. contains vital information
2. is concise
3. identifies the exact execution tactics
4. is clear about the end goal
5. has WBS dates planned out
Contains vital information, is concise, is clear about the end goal
How do we obtain partner approvals?
From our in-person partner review session, we ideally reach content lockdown. We then get approvals from the approved requestor through a Digigate request, which is our audit trail of records.
List 5 of the 10 Master Story Audit requirements.
1.Sign off from all resources (or “no signoff needed” comment if applicable)
2.Scheduled live date
3.Publishing date
4.Epic (campaign)
5.0 final copydeck attached
6.Legal review attached
7.Approved requestor (as proof through linked DigiGate – confirmed by QA)
8.Site and platform
9.Comment @intake to “close Digigate” one live or cancelled
10.Correct final ending status: live or closed (if cancelled)
Name 2 out of 4 objectives of a Discovery Session
1. Apply digital best practices to campaign goals and objectives
2. Present and align with Partners on the Digital Client Journey
3. Align with Partners on the MVP as well as future campaign optimization opportunities
4. Educate partners on the agile digital sales delivery process and set proper expectations around campaign dependencies and timelines
The _____ ______ rate is what we are measuring to in our scorecards through Bug Tracking?
Error Free Rate
What are 2 of the 4 pillars that make up the definition of ready for A&E to handoff work to the pods?
Brief, Scope, Insights, and User Journey
If you need an expedited legal review, which legal counsel do you use, which transit do you use, and who do you need approval from?
Stikeman Elliot
LOB Transit
Matt approval
How are we addressing these 3 audit deficiencies?
1. inconsistent legal review process documentation
2. incomplete procedure documentation
3. partner involvement and partner authority
Create an end to end agile campaign procedures document for the Agile Sales team to follow.
Name two reasons why it is important to align on the MVP as an output of Discovery?
To clearly commit to and complete the work that is necessary for the initial launch
To have a clear understanding of backlog items to prioritize
To plan out future iterations
To prevent MVP scope creep
______ _______ should be kept low, as it impacts our _______ and overall sprint"
Scope change
Velocity
What criteria is the A&E team measured on?
1. Reduce campaign errors
2. Drive a reduction in calls to TB
3. Reduce time to market
4. Increase mobile app users
5. Achieve payroll reduction, CC pre-auth payments and pre-auth debits for chequing
1. Drive a reduction in calls to TB
2. Increase mobile app users
3. Achieve payroll reduction, CC pre-auth payments and pre-auth debits for chequing
What is the fee structure and turnaround time for a regular Stikeman review vs. expedited Stikeman review? And what time should you submit your request for it to be considered same day?
3-5 days for regular review - $400 from fee credits
1-2 days for expedited review - $700 charged to LOB
2pm cutoff to be considered "same day"