The BAD Quiz

Topic 1

100

A method of lean production for inventory is based on actual customer orders with a card system assigned to each inventory number.

Describe the production method of Kanban.

200

The process of identifying the best practice in an industry, relating to products, processes and operations. Sets the standard for other firms to emulate.

What is Benchmarking?

300

Deming argued that quality control methods are ineffective and costly, thus suggesting that quality comes from a system that improves rather than inspecting the production process.

What did Professor W. Edwards Deming argue about quality control?

400

Advantages: reduces performance gaps with rivals, deals with problems concerning quality, compares customer perspective, improves competitiveness and lowers production costs simultaneously. Disadvantages: cost and time implications when collecting relevant information, replicating ideas and practices from other firms is not the best decision, high costs of implementing best practice, reliance on BPB can discourage creative and innovative thinking.

List one advantage and disadvantage of benchmarking.

500

Total quality management is a process that requires the dedication of everyone in an organization to commit to achieving quality standards. Total quality culture is a philosophy that embeds quality in every business operation and process.

Differentiate between total quality management and total quality care.

Topic 2

100

Materials and resources, energy, time and human effort.

Outline the types of waste.

200

Continuous improvement

Supply chain management, flexibility, 'Right first time' approach and waste minimisation are principles of lean production. What is the other principle?

Topic 3

100

The business removes any operation or process that does not add value to the product - making use of scarce resources.

Define waste minimisation.

Topic 4

100

The business must develop and maintain good professional working relationships with suppliers and intermediaries to help streamline supply chain process.

Define supply chain management.

200

Products that do not meet the needs or expectations of customers, producers or governments, which have high costs for the business.

Define substandard products.

Topic 5

100

Lean production is the process of streamlining operations and processes to reduce all forms of waste and to achieve greater efficiency. It should lead to improved quality and reduced costs.

Define lean production.