Definitions
A front-line doctor that can take care of most patients providing yearly physicals, follows for chronic illnesses, and acute care visits.
What is a primary care provider?
Reviews calls to provide feedback and audit scores.
What is QA?
This person is a heart specialist.
What is a cardiologist?
I see patients from birth to 23 years of age.
What is a pediatrician?
This system is used to answer COVID-19 related questions.
What is CAL?
This type of provider sees patients 18 years and older.
What is internal medicine?
This group creates schedules, updates items in team member schedules, and forecasts staffing needs.
Who is the ROCC?
This person specializes in issues and diseases of the skin.
What is a dematologist?
I see patients of all ages.
What is family medicine?
Used to find information specific to a practice site
What is Knowledge Base (KB)?
I see patients from birth until 23 years of age.
What is a pediatrician?
This group is responsible for ensuring KB, GW, CAL, and SC is updated and accurate.
What is Planning & Analysis?
I'm a doctor specializing in the nervous system.
What is a neurologist?
I specialize in adults age 18 and above.
What is family medicine?
Used to determine non-COVID-19 workflows.
What is Guided Workflow?
I specialize in patients aged 7-25 years of age.
What is adolescent medicine?
Transfer to this group when Symptom Checker results in an emergent or urgent disposition.
What is ACC RN?
What is a rheumatologist?
I specialize in issues of growth, hormones, and eating disorders of patients from ago 7-25 years of age.
What is adolescent medicine?
Use this tool to page an AMG provider.
What is PerfectServe?
What is a specialist?
Attempt to transfer to this group when a patient is requesting a medication refill.
What is a Medical Assistant (MA)?
I specialize in diseases of the kidney.
What is a nephrologist?
I specialist in older patients, often who have Medicare insurance plans.
What is geriatric provider?
Use this tool any time a patient mentions a symptom, condition, disease, violence, an accident, etc.
What is Symptom Checker?