Perception
The key to communication
What is listening? p. 70
Having regular, positive, weekly memos for staff
What is a major difference between more effective and less effective principals? p. 80
The real goal to staff communication
What is to enhance the future? p. 96
The daily actions of a school leader such as decisions made, smiles, words, and visibility on campus
What is play an integral role in staff morale? p. 105
Show parents how math can be fun and related to most everyday activities
What is Math Night? p. 127
Lending an ear and not an answer
What is showing a sincere interest as a sounding board? p. 73
The timing of the Friday Focus
What is essential for morale? p. 81
The Friday Focus Featured Folk
What is to increase familiarity of staff by having them write about themselves? p. 100
The eight indicators of school climate
What is respect, caring, high morale, opportunities for input, continuous academic and social growth, school renewal, cohesiveness, and trust? p. 107-108
A weekly way of getting information home to parents about important dates or upcoming events
What is Friday Folders? p. 126
The crucial aspects of nonverbal communication
What is body language, location, eye contact and management of interruptions? p. 72
Attaching an article, "seed planting" or introducing a new idea
What is a method to keep beliefs in front of the staff? p. 83-84
Including compliments, quotes and praise
What is focusing staff in a positive direction? p. 103
This takes planning and purpose - if you don't make it happen, it won't happen
What is being visible? p. 111
A group who is responsible for publicly sharing about and promoting the school to build a positive image
What is the School Promotion Committee? p. 125
The key that drives great communication
What is collecting AND responding to feedback? p. 76
This tool can provide management and leadership
What is a staff memo? p. 79
The impact of this statement, "Those people who always talk about when they are going to retire probably already have."
What is the power of the quote? p.97
Responsibility for climate, visibility, knowledge of staff beyond school, regular communication, positive and productive staff meetings, knowledge of teacher strengths, role modeling, attractive physical environment
What is how a leader can affect climate? p. 109-110
A welcome packet, website, public events, surveys, and special event nights
What are ways to communicate with parents and get community involvement?