Review
True/False When TMA is present in a case, there can only be one participating child.
false-For MA F, there is an exception to the rule of each Medicaid assistance group having only one participating member.
____________ is the page where we can put in a request for an under or an over issuance.
Referral Details Page
Billy Bob quit his job at Old McDonald's Farm on February 9th. He called in to report it on Feb. 15th and provided verification from his employer on Feb. 26th. When will Billy Bob's SNAP increase?
For the month of March because changes go into effect the month AFTER the month of the change so long as it is reported and verified timely.
True/False. TANF and Medicaid AGs are closed if the client does NOT return the Interim Contact Form prior to the end of the interim month.
What occurs when a complete Interim Contact Form is received after the last day of the interim month?
SNAP AG remains closed.
Voluntary Withdrawls MUST be made in writing for which program?
Health Coverage
Which process is used when we need to correct benefits for a PREVIOUS month when the client's benefits were incorrect based on an agency error?
UNDER/OVER ISSUANCE
_________ is the day that we STOP calculating benefits for the upcoming month and begin working on the month after that.
Recur Run.
Process of collecting benefits back from the client when the client is overpaid is called?
Benefit Recovery
True/FALSE- An ES who is submitting over issuance referral to benefit recovery calculates the claim amount?
False
How long can individuals receive TMA?
Which process is used to correct benefits that have not been authorized?
Override
When will the system auto close a SNAP AG when an Interim Contact Form was not received?
Adverse Action date of the Interim month
SNAP AGs must report changes by the 10th of the month following the month the AGs income was greater than 130% of the Federal Poverty Level. This process is called _______________.
Simplified reporting
Tax questions should be asked when?
Anytime a new household member is added to a case, address changes, new income for a household member
When should revert to open be used?
Which process is a manual correction of the determined eligibility for any program for a past month or a month for which the system did not determine eligibility correctly?
a FIAT
Collecting benefits from the client when we accidentally overpaid them is called what?
Benefit Recovery
How many days notice is required before clients benefits are closed or reduced?
The client must be given 13 days notice (10 days plus 3 days for mail delivery) before benefits are closed or reduced.
How long do SNAP AGs have to report their changes?
By the 10th of the month following the month the AGs income was greater than 130% of the Federal Poverty Level
When should rescind be used?
When a Recipient comes into compliance prior to the closure date of a benefit
Which process is used to correct CURRENT/AUTHORIZED benefits for SNAP?
A manual issuance/aux
Timely notice of adverse action (notice that goes out telling the client their benefits will be closed or reduced) must be sent within how many days from the action taking place?
10 plus 3 for mailing - - 13 days
Adding Household members after recur run, Changing eligibility of a household member, changing the amount of a system generated benefit, all need a what?
FIAT
When parking tasks overnight due to case processing issues, you need to document for what circumstance?
Telephone contact with client/third party for the following date
waiting on management or trainer to review case
sent to help desk or PAL for review
NHT-521