Ticketing
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What is the first 3 numbers of Delta Ticket stock?
Member status location.
Where is under the passenger Name?
A Customer is allergic to Peanuts.
What is PNUT?
I click here to see how many visits a Reserve Amex member has.
What is "Details" under the SkyMiles number then scroll to the bottom left?
Only this type of passengers is allowed to buy a Sky Club membership
What are Medallion Members?
What is 5 eligible eCredits?
I click here to see if a member has any RUC/GUC certificates.
What is the Details button under Certificates, E-Credits, Vouchers & Compensation.
This Special Remark must be added when assigning bulkhead seats
What is "Pax may be relocated for psgr w/services animal/fused leg/WCOB/Personal care attendant/companion/safety assistant who must sit next to them"?
I click here in the SkyMiles tab to find only Award Travel .
What is Sort & Filter then Award Travel then Apply?
You can only access the Sky club this many hours prior to your flight departure.
What is 3 hours?
*This policy does not apply to the following individuals and methods of access:
-Delta 360 Members
-American Express Centurion Card Members
-Holders of Lifetime Delta Sky Club Memberships
The 2 letter code for the top four credit cards.
What is/are: AX (American Express)
VI (Visa) CA (Mastercard)
DS (Discover Card)
I click here to see if member is enrolled or available for a Promotion.
What is "Manage" in the Account box then click Promotions on the left side.
A Customer with an unknown disability is requesting a seat accommodation.
What is a DSSR?
I click on this to find a SkyMiles number for a customer.
What is the Magnifying glass in the upper right corner?
In these situations, there is no time limit to enter the Sky Club
What is during a connecting flight or an Irop?
The Class of service that needs to be available to confirm upgrade to first class with a Regional Upgrade Certificate. (No DPS sold on flight)
What is OL ?
I click here to change the address or phone number in a SkyMiles account.
Each Delta station has a person who administers Delta's disabilities regulations.
What is a Complaint Resolution Official or CRO?
In the Search feature I can Filter the results by these 3 items.
What is Customer, Documents, & Active Trips?
These airports have a Delta One Lounge.
What are JFK, LAX, SEA and BOS
When upgrading with a Certificate, these countries require us to collect a Premium Cabin Travel Tax (formerly known as Luxury tax).
What is Egypt, France, Ghana, Honduras, Hong Kong, India, Philippines, Senegal and United Kingdom?
I click here to see if a member has made their Choice Benefits selection.
What is "Details" under SkyMiles Number then arrow to the right and click on Choice Benefits? Select the correct year.
Meet and Assist are only guaranteed if you also have "___" or "___" disabilities in your PNR.
What is DEAF or BLND?
I can see these 3 different types of trips in the Trips box?
What is Today, Upcoming. & Past Trips
With the Delta Reserve American Express card, you get this many one-time-Guests passes to the sky club per Medallion Year
What is 4?
*But you can only redeem up to 2 per Visit to the Delta Sky Club