Team Process & Dynamics
Collaborator, Hurdler, Anthropologist, Set-Designer, Director, Caregiver
What are the Mindful Monarchs' faces of innovation?
Improving nurse health in a mid-sized urban hospital
What is the goal of the proposed change
Assessing capacity, barriers and limitations, and establishing a support system.
What is needed for change and innovation?
This establishes and promotes trust during the innovative change process between the leadership team and the nurses.
What is regular and open communication.
The Director. Inclusive and respectful of all group members. Proactive.
Who is Devon
These include collaboration, flexibility, openness, diversity, respectfulness, vs busy work schedules, life or health issues
What are things that worked well in our group vs what did not?
Hiring a team of experts to assess and manage nurse health.
What is first needed from the organization to implement the change?
Prioritization by the organization and realistic interventions and goals.
What is the culture of support needed to promote nurse health?
This is possible when senior leadership understands and supports the need for promoting nurse health
What is assurance of breaks, coverage, and expression and resolution of wellness needs?
The Set-Designer. Quiet in nature. Well-organized, thoughtful, team player.
Who is Michelle?
We must never look away when this happens
What should we do when we see people (nurses) in pain?
Improvement in nurse health, reduction of stress and burnout, increased patient safety, improvement in nurses’ trust in the organization.
What are some intended consequences of the change?
Lack of support from the national nursing culture and organization.
What are the organization's barriers to innovation?
Change requires buy-in and a clear sense of the mission keeps everyone on target
What is clear articulation of the mission (promoting nurse health)
The Anthropologist. Full of ideas in a well detailed manner. Knowledgeable, expressive, thoughtful.
Who is Janelle?
Diversity, wholes are not just the sum of their parts, and local changes affect resolution…
What are some principles used in the Mindful Monarchs change strategy?
Increased hiring cost, lack of buy-in, lack of support from the organization and management
What are some unintended consequences of the change?
Interacts interdependently with other units of the community, provides a community resource, and located in an urban area.
What are the organization’s strengths?
This active involvement positions the nurses to be better able to embrace their position and accept and adapt to the new processes.
What is nurse validation?
A Collaborator. Easy going, not afraid to take initiative. Detail oriented, adaptable to change, team player.
Who is Katie?
Helping develop each others' strengths and utilizing people in their most effective roles
What are things leadership must be able to recognize and implement for a successful team process?
The innovation reducing stress and burnout in nurses, increase in job satisfaction and productivity, better job retention and fewer callouts.
What are ways to gain support from the organization?
Lacks diversity, has disequilibrium between prioritizing patient care and nurse wellness, and lacks focus on point of service.
What are the organization's weaknesses?
This ensures the changes remain active and becomes a lasting part of practice and organizational culture.
What is development of an inclusive team comprising of nurses and management?
Embraces group dynamic. Takes initiative, innovative, knows how to lighten the mood and also a Collaborator
Who is Jenny?