Leadership Foundations
In leadership, this is the concept that when you allow poor behavior without addressing it, you are encouraging it.
What is "What you permit, you promote"?
This country is the largest producer of coffee beans in the world.
What is Brazil?
This streaming giant, known for series like Stranger Things and The Witcher, revolutionized home entertainment.
What is Netflix?
This is the minimum inventory level a coffee shop sets to avoid running out of key ingredients like milk or beans.
What is a par level?
This South American country is famous for its high-quality Arabica coffee beans and hosts the National Coffee Park theme park.
What is Colombia?
In our leadership training, setting expectations that are __________ helps prevent confusion and builds trust within the team.
What is clear?
This method of brewing involves slowly pouring hot water over coffee grounds using a filter.
What is pour-over?
This pop star headlined the Super Bowl halftime show in 2023.
Who is Rihanna?
When your actual usage of product exceeds the expected usage based on sales, this is the term for the difference.
What is variance?
In this European country, coffeehouses in Vienna are so culturally important they are listed as an intangible UNESCO heritage.
What is Austria?
This leadership style focuses on serving the needs of your team first to foster empowerment and success.
What is servant leadership?
The golden-brown foam on top of a fresh espresso shot is known as this.
What is crema?
This long-running sitcom about six friends living in New York City is still wildly popular today.
What is Friends?
This common report compares what you should have used based on recipes and sales to what you actually used, identifying waste or theft.
What is the Actual vs. Theoretical (AvsT) Report?
This Nordic country is known for having the highest coffee consumption per capita in the world.
What is Finland?
One of Carnegie's core ideas for influencing people is showing this genuine feeling, instead of giving insincere praise or criticism.
What is sincere appreciation?
This brewing device, invented in 1941, is shaped like an hourglass and uses thick filters to create a clean cup of coffee.
What is the Chemex?
In the Marvel Cinematic Universe, this character wields a magical hammer called Mjolnir.
What is Thor?
In business planning, this strategic tool helps small cafes identify internal Strengths and Weaknesses, as well as external Opportunities and Threats.
What is a SWOT analysis?
This African country is known as the birthplace of coffee and has a rich tradition of coffee ceremonies that bring people together.
What is Ethiopia?
According to our leadership principles, this is defined as providing clear expectations and consistent follow-up, demonstrating respect for both the person and the standard.
What is accountability?
This chemical process during roasting causes coffee beans to develop complex flavors and brown color.
What is the Maillard Reaction?
This sci-fi franchise, famous for phrases like "Live long and prosper," debuted on television in the 1960s and continues today.
What is Star Trek?
This financial document summarizes revenues, costs, and expenses over a period, allowing coffee shop owners to assess profitability and control expenses.
What is a Profit and Loss statement (P&L)?
This East African country borders Ethiopia and Kenya and is famous for producing peaberry coffee, known for its bright acidity and fruity notes.
What is Tanzania?