QUALITY
What is the Go-to method for your initial photos of the car?
The 360 photo/video
The three letters NO one wants tied to their inspection.
ARB.
Cracked bumper, previous paint, AND misalignment can be summed up in the inspection walk as?
Severe damage.
You check this to see oil level, or sludge.
Dipstick and/or Oil cap
What is the call when the car has wheels not from the factory?
Aftermarket wheels.
The best way to avoid arbitration is by doing this before submitting your work.
Double-checking the inspection.
What is the easiest trick to identify a "Heavy Scratch"
You hear a car that sounds like it's about to send itself to the moon. What damage is this?
Engine Knock.
What are the additional photo and video we add on each inspection?
Oil cap photo and Engine video.
When it comes to your Photo walk, What is the easiest way to avoid an arbitration?
Additional Photos and notes.
You walk up to your first car of the day and see the sun has taken its toll on the paint. What are you calling for the damage type?
Environmental / Oxidation
This system helps wheels from locking up during hard braking.
ABS.
How many miles can the inspection/title be off, or the number limit for incorrect mileage where we can still do the car?
200 miles under or above the ODO.
You are unsure about engine noise or a possible structural call. Name one or two resources we have to help.
1) WhatsApp chat. 2) Reaching out to your Supervisors
Name at least 2 ways poor previous paint can be spotted on a panel.
Dirt in the paint, orange peel, scratches, Paint depth thickness, tape lines.
We are on the Daily standup, I turn my computer screen on. What is the FIRST thing I ask when its on?
Can you see my screen?
A blurry photo of a damage is almost as bad as this.
No Photo at all.
You see damage that you assume is probably okay, but you didn't verify or look closer. What is the lesson?
Never assume; always verify the damages.
When is Structural Alteration considered Structural Damage?
When the alteration is removed.
What team is the BEST at insepctions, quality-focused work, and comprised of rockstar inspectors?
Team Huber / Our TEAM!