6 steps
the person who conveys the message
what is 'the sender/communicator'
the most common communication barrier
what is 'physical barrier'
size, intensity, proximity, motion, novelty
what is 'external factors'
the imparting or exchanging of information or news
what is 'communication'
specific, measurable, achievable, realistic, timely
what is 'SMART goals'
a message is sent via text messsage
what is 'medium and method'
___ goes hand in hand with semantic barriers
what is 'perception barriers'
attitude, motives, experiences, interests, expectations
what is 'internal factors'
the steps we take in order to successfully communicate
what is 'the communication process'
a true colour that is cognitive oriented
what is 'green'
distractions/action/perceptions that get in the way of transferring info
what is 'noise'
occurs when messages are interpreted differently
what is 'semantic barriers'
builds a strong relationship that will benefit the company
what is 'a positive effect'
a mental impression
what is 'perception'
a situation that offers potential benefit but could be considered unethical
a view, suggestion, attitude, feeling, an order
what is 'the message'
a pillar is in the way of your field of vision during an informative presentation
what is 'physical barriers'
the way a person forms judgements and makes conclusions
what is 'personal perception'
something that prevents or disables communicators
what is 'communication barrier'
a framework for identifying and analyzing an organization's strengthsm weaknesses, opportunities and threats.
what is a SWOT analysis
____ can alleviate encoding and decoding issues during the communication process
what is 'feedback'
receiving the same message but interpreting it differently
what is 'perception barriers'
perception can be influenced by...
what is 'backgrounds, attitudes, traditions, past experiences'
relating to meaning in language or logic
what is 'semantic'
the use of external comparisons to evaluate current performance
wat is 'benchmarking'