I
Really
Hate
The
Printer Section
100

The term "Duplex printing" refers to the ability of a printer to print on both sides of a sheet of paper at the same time.

True or False?

What is True.

Duplex printing is a feature of some computer printers and multi-function printers (MFPs) that allows the printing of a sheet of paper on both sides automatically. Print devices without this capability can only print on a single side of paper, sometimes called single-sided printing or simplex printing.

100

In the context of printing processes, the term "Collation" refers to a configuration setting that organizes printer output in a specific order.

True or False?

What is True.

In printing, the term Collate refers to the gathering and arranging of individual sheets or other printed components into a pre-determined sequence. Basically, Collating creates consistent, logical sets from multiple parts.

100

Which of the following are legacy parallel printer ports? (Select 2 answers)

A. USB
B. RS-232
C. LPT
D. COM
E. DB-25

What is (C, E)

LPT - Short for line printer terminal, LPT is used by IBM compatible computers as an identification for the parallel port, such as LPT1, LPT2, or LPT3. The LPT port is commonly required when installing a printer on an IBM compatible computer.

DB-25 is part of the D-subminiature (D-Sub) connector plug and socket family for computer and communication devices. DB-25 is a 25-pin electrical connector for serial and parallel computer ports. It is arranged in rows of two with one 13-pin row above another 12-pin row.

100

Examples of wired connection types that can be used for SOHO multifunction device/printer sharing include: (Select all that apply)

A. USB
B. Bluetooth
C. COM1
D. 802.11x
E. Ethernet

What is (A, C, E)

USB
Com1 (aka RS-232 / DB - 9 / Serial)
Ethernet
are all types of WIRED connections.
Bluetooth and 802.11x are all wireless versions.

100

Which of the following are wireless interfaces that can be used for SOHO multifunction device/printer sharing? (Select 2 answers)

A. NFC
B. Ethernet
C. Serial
D. Bluetooth
E. 802.11x

What is (D, E)

Bluetooth - A Bluetooth® device works by using radio waves instead of wires or cables to connect with your cell phone, smartphone or computer. Bluetooth is a wireless short-range communications technology standard found in millions of products we use every day – including headsets, smartphones, laptops and portable speakers.

802.11x refers to a group of evolving wireless local area network (WLAN) standards that are under development as elements of the IEEE 802.11 family of specifications, but that have not yet been formally approved or deployed.

200

Examples of security measures that can be used to protect data privacy on public/shared SOHO multifunction devices include user authentication and regular clearing of a printer's cache memory.

True or False?

What is True.

200

Which of the following is used to measure printing speed?

A. RPM
B. CPI
C. IPS
D. PPM

What is (D.) PPM.

A PPM rating on a printer gives you the speed at which a particular printer can print a page of text in black ink. It does not tell you how quickly the printer can print a page of text and graphics. If the rating on the box says "8 PPM," it means the printer can print eight pages of text per minute.

200

Garbled characters on output pages may indicate a printing problem related to which one of the following?

A. Calibration
B. Printer Driver
C. Fuser Assembly
D. Possessed by Gremlins

What is (B.) Printer Driver.

Your printer driver acts as the translator between your computer and your printer. The garbled characters are a miscommunication with the bad driver.

200

File formats commonly used in virtual printing include: (Select 2 answers)

A. XPS
B. GDI
C. PCL
D. PDF
E. TXT

What is (A, D)


XPS - The XML Paper Specification (XPS), is an open document format that uses Extensible Markup Language (XML) and other industry standards to create a cross-platform document format.

PDF - Typical uses of virtual printers include: Saving a document to another format such as a PDF or multi-page TIFF file. Sending documents to a fax server. Allowing user to control certain aspects of printing not supported natively, such as printing multiple pages per sheet without border, print letterhead, watermarks etc.

200

In laser printing, long vertical streaks on each output page indicate a problem with:

A. Printer Calibration
B. Damage to the imaging drum
C. The printer driver
D. Clogged print head nozzles 

What is (B.) Damage to the imaging drum.

Another common sign of a damaged printer drum is the presence of black spots or blotches on printed documents. This is often the result of a scratched or damaged printing drum surface, which prevents ink and toner from printing properly. If it's just dirt and dust that's present on the printer drum, wipe it off with a dry, lint-free cloth and resume printing to see if that fixes the problem. If problems persist, the drum likely needs to be replaced.

300

Which of the following are network protocols designed to enable remote printing? (Select 2 answers)

A. LPD/LPR
B. CPL
C. Telnet
D. LPT
E. IPP

What is (A, E)

LPD/LPR - The Line Printer Daemon protocol/Line Printer Remote protocol (or LPD, LPR) is a network printing protocol for submitting print jobs to a remote printer. The original implementation of LPD was in the Berkeley printing system in the BSD UNIX operating system; the LPRng project also supports that protocol.

IPP - The Internet Printing Protocol (IPP) is a specialized Internet protocol for communication between client devices (computers, mobile phones, tablets, etc.) and printers (or print servers). It allows clients to submit one or more print jobs to the printer or print server, and perform tasks such as querying the status of a printer, obtaining the status of print jobs, or cancelling individual print jobs.

300

An Apple technology that is built into most popular printer models and which enables network printing services without requiring manual configuration by users is called:

A. AirPort
B. TCP/IP
C. AirPrint
D. Bonjour

What is (C.) AirPrint

AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers.

300

Which of the following printer types can print duplicate pages (multipart forms)? (Select 2 answers)

A. Inkjet
B. Thermal
C. Impact
D. Dot Matrix
E. Laser

What is (C, D)

Impact
Dot Matrix

You can load a box of continuous form paper into an impact printer / Dot Matrix printer and let the printer run without interacting with the device.

300

Which components are included in a typical laser printer maintenance kit?

Paper Pickup Rollers
Paper Feed / Separation Rollers
Transfer Roller
Fuser Assembly

300

In impact printing, calibration helps to ensure that the colors and layout shown on the monitor match the colors and layout of the printed image.

True or False?

What is False.


Impact printers are less precise, and usually are used on carbon backing or black text on paper.

400

Which of the following is a relatively inexpensive printer type commonly used in SOHO environments?

A. Inkjet
B. Thermal
C. Impact
D. Laser

What is (A.) Inkjet.

Inkjet is one of the cheaper printers for low volume / low use printing.

400

In laser printing, toner falling off of a printed copy indicates a problem with which of the following?

A. Toner Cartridge
B. Print Head
C. Cleaning Blade
D. Fuser Assembly

What is (D.) Fuser Assembly.

The fuser unit or fuser assembly, is a critical component of your laser printer. Using pressure and heat, it fuses the toner powder onto the page to create a print, and without out it, your printer cannot operate.

400

Which of the following tools would be the most appropriate to use for cleaning the inside of a laser printer? (Select 2 answers)

A. Vacuum
B. Isopropyl Alcohol
C. Can of compressed air
D. Cleaning brush
E. Propylene Glycol 

What is (B, C)

Isopropyl Alcohol
Can of Compressed Air

Another one would be a Toner Vaccum, not a regular vacuum.

400

Which of the following is a printer type commonly used as a PoS terminal component?

A. Inkjet
B. Thermal
C. Laser
D. Impact

What is (B.) Thermal.

A thermal impact printer or electrothermal printer is a printer that uses heated pins to "burn" images onto heat-sensitive paper. These printers are commonly used in calculators, fax machines, and PoS Receipt Printers.

400

What is the Laser Printing Process? In Order.

  1. Processing.
  2. Charging.
  3. Exposing.
  4. Developing.
  5. Transferring.
  6. Fusing.
  7. Cleaning.
M
e
n
u