Space
Who wants to be a; WFM agent that will know the amount of earths that could theoretically fit within the sun?
One million Earths could fit inside the Sun
The "Acme" may jog the memories of Wile E. Coyote or even Road Runner of SmithRX's symbols for its creation.
The Anvil
One customer facing department that we usually do not attach, join, fasten, fix, affix, couple, link or tether with for PTO requests.
Connect
When is Anvil Day?
May 24th, 2024
This WFM analyst keeps track of the MSS Daily Files and the attrition report, which has become increasingly more "popular".
Tetra WG
With a trip to outer space you would Not be ale to Stand or Jump on these Unusual non-solid planets. What 4 planets are they?
Jupiter, Saturn, Uranus or Neptune because they have no solid surface!
DAILY DOUBLE!!!!!!It may take a Hunt on a Sandy beach to know the name of our Director of Learning. What is their name?
Sandy Hunter
Anyone can take PTO but limitations are set on each dpt. How many hours are set for all of BMMS, for each weekday?
8 hours (1 FTE)
Triskaidekaphobia is the fear of this number.
13
This WFM analyst maintains, updates and releases the weekly scorecard and known for maintaining the IVR.
Adam G
A Very peculiar planet spins in the opposite direction to the rest of the planets in our solar system. Opposite rotation then the rest.
There is no confirmed theory as to why Venus spins backwards relative to the other planets.
Our client retention rate, (like our Service level), is nearly perfect. SmithRX may have _ problems, but retention ain't one.
99%
Rarely requested, this PTO is often approved with an email is cc'd to Mark Wilson.
ESS PTO
This human body part stays the same size from birth, however, our nose and ears never stop growing.
eyes
This manager provides the daily EOD
Albert C
During a total eclipse of the heaaaaart that is the sun, the dark silhouette of the moon appears to block out the sun so precisely that, during theses few minutes, the sun's corona, or outer atmosphere, is still visible. This moment of this Totally cool evenT is called....?
Totality
Our attrition has been rising as of late. Although attrition happens throughout all departments of SmithRX, this department in partiCular has been the highest this month.
Connect ....(totally a guess but sheesh it has been a lot of emails from HR for connect agents)
PTO limit for each department can only be exceeded by who's approval?
Manager approval but more likely the director but I'm going with manager.
This animal lives in Northern parts of North America and is the largest member of the deer family.
Moose
This WFM Analyst keeps track of the agents schedule, corresponding manager, their PTO group in the Roster, weekly email rotation and weekend updates and their Team in Talkdesk. (Along with being the best virtual Karaoke' singer in her Karaoke' group)
Angie "The most awesome SmithRXtastic analyst" Yarbrough
The Names of the first couple people to Bee able to walk on the moon?
Neil Armstrong and Edwin “Buzz” Aldrin
SmithRX has a few locations but the "Corporate office" is listed in what city?
San Francisco, California
SmithRX, along with CVS Caremark, Express Scripts and OptumRX are great PBM's. Granting excellent Benefits to members that need Pharmacy assistance. What does PBM stand for?
Pharmacy Benefit Managers
Butterflies use this body part to taste.
Feet
The current Manager of the QA & WFM Team
Nichole Sharp