An Employee Handbook
An employee handbook is provided in
A. All workplaces
B. Many workplaces
C. The library
A. All workplaces
Your supervisor will be impressed if you
A. Spend time and energy learning about the workplace
B. Change routines to fit your own schedule
C. Frequently spend time visiting with your co-workers
A. Spend time and energy learning about the workplace
Verbal instructions are not written but....
Spoken
You can show initiative by
A. Talking loudly
B. Finding solutions to problems
C. Asking to be given the latest shift
B. Finding solutions to problems
True or False, You should quit if a co-worker gets a raise and you don't
FALSE
The Handbook may explain
A. Employee evaluations
B. Other employee's records
C. Names of poor employees
A. Employee evaluations
It's smart to ask questions about
A. Working for another company
B. Who has the highest salary
C. Your company's goals, products, or services
C. Your company's goals, products, or services
When you listen to verbal instructions, it's important to understand
A. The speaker's attitudes and feelings
B.What, when, and how something is to be done
C.That written instructions require hard work
B.What, when, and how something is to be done
To save the company time and money, you might
A. Create alternatives procedures
B. Watch to see who works too slowly
C. Add a sales tax
A. Create alternatives procedures
True or False, Some companies have strict and particular guidelines for giving an employee a raise
TRUE
If you're not given an employee handbook, you can
A. Write one yourself
B. Ask if the company has one
C. Buy one at the book store
B. Ask if the company has one
Volunteering for special projects will always
A. Annoy your supervisor
B. Increase your experience
C. Get you more money
B. Increase your experience
When instructions aren't completely clear
A. Ask for a better explanation
B. Take your best guess at what the supervisor means
C. Ignore them and do something else
A. Ask for a better explanation
If you volunteer for a project, your boss may think
A. You don't want to do you own job
B. You don't want to be with your co-workers
C. You're willing to offer extra time and effort
C. You're willing to offer extra time and effort
If your boss calls you a dedicated worker , that means you're
A. Not ambitious
B. Loyal and dependable
C. Always part of a group
B. Loyal and dependable
The purpose of the handbook is to
A. Make you well-informed
B. Ensure that you'll get a raise
C. Give you the supervisors address
A. Make you well-informed
When you're asked to do something extra
A. Make it clear you don't want to
B. Be pleasant and agreeable
C. Say you'll do it if someone else helps you
B. Be pleasant and agreeable
If you still have questions after you've listened to directions,
A. Smile and agree
B. Give the job to a co-worker
C. Ask questions and listen to the answers
C. Ask questions and listen to the answers
Cleaning up the work space shows that you
A. Can take the lead in keeping things n order
B. Want to show off
C. Don't have anything to do
A. Can take the lead in keeping things n order
To negotiate means
A. To accept what your supervisor says
B. Work out a compromise that suits both parties
C. Taking back what you said
B. Work out a compromise that suits both parties
You should Study the handbook
A. At the end of the first week
B. In the first two days of the job
C. Every day you work
B. In the first two days of the job
When someone needs information from you
A. Wait until they ask for it twice
B. Speak up as soon as possible
C. Always say you have to think it over
B. Speak up as soon as possible
You should write down verbal instructions if they are
A. Complicated
B. No longer needed
C. Simple enough to remember
A. Complicated
To rely on people means to _______ on them
Depend
A company policy is
A. A life insurance agreement
B. The same in every company
C. A particular rule about the workplace or its employees
C. A particular rule about the workplace or its employees