Residents Rights
Freedom from abuse, neglect, exploitation and Misappropriation of property.
a homelike environment, and use of personal belongings when possible.
Equal access to quality care
These are all examples of a residents right to a ___________ ___________.
Dignified Existence
What are the 4 different types of offenses
Critical, Major, Serious, & Minor
How long prior to the start of a shift should you notify your employer that you will be absent?
________ is everything! Create a positive, lasting impression.
Attitude!
___________ is when a resident leaves the facility without staff knowledge or permission, often due to cognitive impairment or confusion, and is considered a serious safety concern requiring immediate action to locate and return the resident safely.
Elopement
Choice of Activities, schedules, health care, and providers including attending physician.
Reasonable accommodation of needs and preferences.
Request, refuse, and/or discontinue treatment.
Are all examples of a resident right to ______-_______.
Self-determination.
Who administers discipline to employees?
Immediate supervisor or a higher level supervisor in the same management chain
How many unexcused absences are allowed before receiving minor offense notice?
2 in a 4 week period
Do not discuss internal or personal issues in front of residents, Be polite to EVERYONE, Presenting with a positive attitude are all examples of ____________ expectations!
Professionalism!
When a resident is missing or has eloped staff should Conduct a search of the facility including under beds, in closets, bathrooms, storage areas, laundry and maintenance areas, outside building, inside _______ ______ and the entire grounds.
Parked Cars
prompt efforts by the facility to resolve complaints and provide a written decision upon request
Right to raise grievances.
Immoral or indecent conduct, Theft or dishonesty, Threatening intimidating and coercing patients OR OTHERS is what type of offense?
Critical- These offenses are serious violations of rules which justify immediate termination.
Minor- Four instances of minor infractions lead to termination.
What are the requirements of teamwork?
WELCOME new employees!
Complete job duties and assignments on time!
Offer to help a co-worker when you recognize they may need assistance.
Refrain from GOSSIPING and COMPLAINING!
Address conflicts appropriately
Ask for ASSISTANCE when unable to complete a task!
Communicate openly!
Be prepared!
The ________ _________ Policy gives instruction to staff on how to handle entrances/exits to/from the building to ensure the safety of residents, especially those with a cognitive impairment.
Door Alarm
What rights do residents have when it comes to financial affairs?
Manage his or her financial affairs.
not be charged for services covered by Medicaid or Medicare.
Information available about services and the charges for each service.
Personal funds added to an interest bearing account
Insubordination- Immediate Termination
How many occurrences of sick time are allowed before receiving a termination notice?
7 in a 12 month period.
Staff should be aware of all ________ policies and procedures?
Safety
how many blocks in and around the facility should be included in the search for a missing resident?
4-5
What resident rights are associated with privacy
Private and unrestricted communication with any person of their choice.
During treatment and care of personal needs.
Sleeping on the job, Willful negligence including leaving without authorization, violations of safety standards that could result in harm are all examples of what type of offense?
Major offense- results in a job in jeopardy with first offense.
What counts as an excused absence?
Doctor's note for absence, bereavement leave, PTO use?
What is the guideline and law that is followed in order to protect residents confidentiality and privacy
HIPPA
Who determines what staff will go and search for a resident and what staff will stay to care for the residents that remain in the facility?
The Charge Nurse!