What is Thank you for calling your Aetna One Advocate team. My name is _______, your member advocate. May I ask who I am speaking to?”
100
Per a recent holiday fad, what "spy" hides around the house, reporting back to Santa on who has been naughty and nice?
What is The Elf on the Shelf
100
Who lives in a pineapple under the sea?
What is SpongeBob Squarepants
100
I do not like them, Sam I am. I do not like them....
What is green eggs and ham.
200
Which one of Santa's reindeer shares a name with a famous symbol of Valentine's Day?
Who is Cupid.
200
What does AVA stand for?
What is Aetna Voice Advantage.
200
In the 2003 Christmas comedy Elf, what was the first rule of The Code of Elves?
What is treat every day like Christmas
200
Where do Mickey and Minnie Mouse live?
What is Disney/Magic Kingdom
200
What US state is famous for their juicy peaches?
What is Georgia
300
What EXACTLY does Ralphie want for Christmas on the Christmas classic, "A Christmas Story"? (like he said it in the movie)
What is an "Official Daisy Red Ryder Carbine Action Two-Hundred-Shot Range Model Air Rifle".
300
What does HIPAA stand for?
What is Health Insurance Portability and Accountability Act.
300
In the song "Frost the Snowman," what made Frosty come to life?
What is an old silk hat
300
Big Bird, Cookie Monster and Elmo lived here.
What is Sesame Street
300
What food is hummus made from?
What is chickpeas
400
What Christmas decoration was originally made from strands of silver?
What is tinsel
400
What does PHI stand for?
What is protected health information.
400
What beverage company has been using Santa Claus in its advertising since 1931?
What is Coca-Cola
400
What is the longest running cartoon?
What is The Simpsons
400
What are ALL the ingredients in a Big Mac? (like the song)
What is two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.
500
Who played George Bailey in the Christmas Classic "Its a Wonderful Life"?
Who is Jimmy Stewart
500
Where can you locate service requests and/or contact events from previous contacts that have been closed for over 18 months in ASD as of the current contact date?
What is Archived Events
500
In the TV special "How the Grinch Stole Christmas", what three words best describe the Grinch?