What is the #1 think most people say they fear more than spiders?
Public Speaking
Communication is more than talking. Name another important part.
Actively Listening
True or False:
Research suggests people often begin forming a first impression within the first few seconds of meeting someone.
True
What document summarizes your skills, education, and work experience?
A resume
What does professionalism mean?
Behaving responsibly, respectfully, and appropriately in the workplace.
When giving a presentation, why should you avoid reading directly from your slides?
Because the audience should focus on you, not the slides.
True or False:
Listening while looking at your phone is active listening.
False
You arrive five minutes early for an interview. Is that considered professional?
Yes
What is an elevator pitch?
A brief introduction explaining who you are, what you do, and what you're looking for.
Your supervisor gives you constructive feedback. What's the BEST response?
Listen, thank them, ask questions if needed, and use the feedback to improve.
Your audience looks confused during your presentation. What should you do?
Pause, clarify your point, ask if there are questions, or explain differently.
A coworker misunderstood your instructions. What's the BEST response?
Clarify respectfully and make sure they understand.
Which creates the BEST first impression?
A. Looking at your phone while waiting.
B. Greeting everyone politely.
B. Greeting everyone politely.
If you don't know the answer during an interview, what's the BEST response?
Be honest, explain how you would find the answer, and stay confident.
Which demonstrates leadership?
A. Waiting for someone else to solve the problem.
B. Offering ideas and helping the team.
B. Offering ideas and helping the team.
Which speaker is more effective?
A. Speaks quickly to finish.
B. Speaks clearly, makes eye contact, and pauses for emphasis.
B. Speaks clearly, makes eye contact, and pauses for emphasis.
Which phrase sounds more professional?
A. "That's not my problem."
B. "Let's figure out a solution together."
B. "Let's figure out a solution together."
Besides your clothing, name THREE things employers notice during an interview.
Attitude
Eye contact
Smile
Confidence
Communication
Punctuality
Body language
Which employee is more likely to get promoted?
Employee A: Only completes assigned work.
Employee B: Completes work, helps teammates, and look for solutions.
Employee B: Completes work, helps teammates, and look for solutions.
You disagree with a teammate. What's the MOST professional way to handle it?
Respectfully discuss the issue, listen to their perspective, and work toward a solution.
Name FOUR things that make a speaker credible.
Confidence
Preparation
Eye Contact
Clear Voice
Good Posture
Knowledge of Subject Matter
Honesty
Respect for the Audience
Name THREE nonverbal communication signals employers notice.
Eye contact
Facial expressions
Posture
Handshake
Tone of voice
Personal appearance
Body language
Why can a positive attitude sometimes be more valuable than experience?
Because employers can teach skills, but attitude, effort, and willingness to learn are harder to teach.
Name FIVE qualities employers consistently look for.
Reliability
Teamwork
Communication
Leadership
Initiative
Time Management
Adaptability
Accountability
Problem-solving
Professionalism
Your team missed a deadline because of poor communication. Name THREE things the team could do differently next time.
Hold regular check-in meetings
Clarify responsibilities
Set deadlines
Ask questions early
Share updates
Use calendars or task lists
Confirm understanding of assignment before moving forward.