Account Details
Definition of: The total amount of money you owe on a credit card at any given time
Balance
This term refers to the person whose name is officially associated with a credit card.
Cardholder
The act of giving money in exchange for a product or service using your line of credit.
Purchase
How its call the status or event that happens when a bank blocks a purchase from processing?
Declined
How is the person is called whose name is associated with the credit card account?
Cardholder
It contains personal information such as your name, address, and SSN, along with a record of your credit accounts.
Credit Report
A customer has a $2,000 credit limit and has used $1,500. What term describes the remaining amount they can potentially use?
Available Credit
Money returned to your card after you send back a defective item or cancel a service
Refund
What's the legal term for when someone uses your financial information or card without permission to steal money or goods.
Fraud
Is a detailed document issued by a credit bureau containing a full debt history.
Credit Report
scheduled timeframe between the dates when a company bills its customers
Billing Cycle
A customer reports that their physical card was taken without permission. Which term describes this situation?
Stolen Card
A financial reward where you earn back a small percentage of the money you spent on everyday items.
Cashback
The formal process of notifying the bank that you do not agree with or did not authorize a specific charge on your bill.
Dispute
The person you call when there are problems with the bank account.
Customer Service
A financial record held at a financial institution for deposit and withdrawal operations.
Bank Account
A customer says their card is missing but does not know whether it was lost or stolen. What should the cardholder report the card as?
Lost Card
Any financial activity recorded in your account, including a charge, payment, withdrawal, or transfer.
Transaction
The name of the digits printed on the front or back of the plastic card proving you physically hold it when shopping online.
Security Code
A numerical measure used by credit scoring models to summarize credit risk.
Credit Score
What has 3 digits, which are based on a financial history?
Credit Score
A customer has reached the maximum amount they are allowed to borrow on their credit card. Which term describes that maximum amount?
Credit Limit
temporary, special offer that reduces your interest rate or gives extra benefits, usually when you first open an account.
Promotion
A brand-new plastic mailed to you by the bank after your original one is lost, stolen, or damaged.
Replacement Card
They are the corporate interlocutors tasked with postpurchase remediation and grievance resolution
Costumer service