GRA Trips
How would you describe the Lower Green River Adventure to a customer?
What is Mellow and Family-friendly
A customer wants a refund for October. Are we allowed to process these refunds? Please explain why or why not.
What is No. We would love to reschedule any of the October reservations, but we are awaiting claims from our insurance company. As soon as our claims are processed we will be able to process all refunds.
How man ziplines are included in the Quick Flight?
What is 3
Who is the king/queen of snacks?
Bre
Who likes to collect dead bugs and make pretty things out of them?
Who is Sophie
Which river kayaking tour would be best for a group of adventurous individuals?
If a reservation is set to "Call to Book," Can you book that slot? Is there an exception?
What is Yes. But only with manager permission and assurance that we have guides available.
What is the very max amount of guests we can run on a tour and only in certain circumstances?
What is 10 people.
Who always says they are going to leave and then stays for two more hours?
Who is Kris.
Who drives a blue motorcycle?
How high is the Big Bradley Waterfall rappel?
What is 200 feet
If a card reader isn't working, where do you find the settings to reconnect?
What part of our operation was greatly affect by the Hurricane and how does it affect our tour?
What is the Ride Back. Our ride back is now 40 minutes versus 10 minutes, adding significant time to our tours.
Who's favorite beer is Hazy Li'l Thang?
Who is the most creative guide?
Jenny
What is the minimum age for the Classic Swimming Hole Hike?
What is 5 years old.
When building large group reservations, what is the most important thing to do?
What is the distance of our zipline cables?
Who is the oldest of all the Managers?
Who is Roady
Who only wears black and white?
What is the total distance of the Waterfall Trek?
What is 4 miles.
If a balance doesn't match on the payment screen, how do you execute the payment with the correct balance?
What is Split Payment
Where is the first rappel on the course?
Where is at the end of Line 7 and across the sky bridge before Line 8.
Who drinks the most coffee?
Who is All of them.
Which Guide pairings' names create a famous ice cream brand?