Op. Pro 2
What are inputs in the transformation process?
Are the resources available to use.
Due to this influence it is integral for operations processes to have a reliable and effective supply chain management system.
Globalisation
What are the three other core business functions?
Marketing, HR, Finance
What is a warranty?
A written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary, within a specified period of time
This limits certain inputs that can be used for production
Legal
What are the four common direct inputs?
Which influence was formerly known as the ‘triple bottom line’
Corporate social responsibility
Examples of tangible and intangible assets.
e.g. Equipment and business management degree
Why is customer service important for a business?
Can generate more marketing opportunities and a higher volume of sales as consumers are happy with the service they received.
The business reduces greenhouse gasses due to which influence?
Environmental sustainability
Which operations process uses a Gantt chart?
Transformation.
Give an example of Cost Leadership
Soap
Define monitoring in the transformation process
Measuring the actual performance of a business against the actual planned performance of it. Uses KPI’s.
What is a feature of operations management when businesses bring a cost leadership approach
Cost based competition
If a manager is deciding the best order for tasks, what operations process would this be?
Sequencing
Under which influence is the precautionary principle applied?
Environmental sustainability
What is another term for waste minimisation?
Lean Production
How does technology help improve a business’s product
Helps track and streamline processes, manage contacts and employee records online instead of on paper.
This influence comprises of meeting legal requirements and adhering to the prescribed standards of behaviour
Ethical responsibility
If a seasonal change results in a company reducing their number of employees, then what has influenced this transformation process?
Variation in demand.
The ILO contributes to which influence?
Ethical responsibility