Underwriting
Process
Integrity
Hartford History
100
This is someone that is either mentioned or heard in the background while quoting (think auto)

What is driver exposure (inferred)

100

These are the 4 states that the premium gift is N/A

What are GA, ND, NM, and PA

100
These are the 4 different behavioral styles...

What are supporter, talker, doer, and controller

100

This is the year The Hartford Fire Insurance began....

What is 1810

200

These are the 2 main things we ALWAYS need to develop when it comes to drivers

What is residency and frequency
200

There are 2 states where we need driver exclusion forms back before quoting/issuing....which ones?

What is Massachusetts and California
200

What does AID,INC stand for?

What is Approach, Interview, Demonstrate, Validate, Negotiate, and Close

200

This person was The Hartford's first company president

What is Nathaniel Terry

300
Name 2 reasons that we could decline a home ourselves due to unrepaired damage on a home policy

correct responses - present greater than 1 year, declined within 3 years due to unrepaired damage and no proof, fire damage, foundation damage, roof damage, siding, or water damage.

300

These are the coverages that we need to review when issuing an auto or home policy

What is all, including what's included and not included.

300

This is the step where we identify why the customer is calling, and figuring out their current situation vs. desired situation.

What is the interview

300

There was another president who held an insurance policy with The Hartford in the early 1900s.  Who was it?

What is President Dwight Eisenhower - we insured his 190 acre farm

400

How do we handle unique construction homes when they come up?

What is decline without referral (just changed)

400

When should we be utilizing the home quick estimate button

What is if home is active or highly competitive, every time.  IF customer requests home even when passive.

400

This type of behavioral style requires more of a teamwork approach.  They might be hesitant to change and are slow decision makers.

What is Supporter

400

We insured Abe Lincoln's home when he was president-elect in 1861.  What state was this home located in....

What is Illinois

500
These are the 3 key parts for eligibility when underwriting a home under construction
What are constructed by a professional contractor, completed within 120 days, and person seeking insurance must be the occupant when completed.
500

What information needs to be gone over on a re access quote?

What is missing information needed to complete the quote

500

These are the 4 traits to success....

What are strong goal clarity, high achievement drive, healthy emotional intelligence, excellent social skills

500

We wrote the first insurance policy for an institution of higher education....this University is

What is Yale University

M
e
n
u