Caregiver Pledge
I will actively listen to and read others' verbal and non-verbal communication and remember they read mine.
Communication
Occurs when someone makes assumptions about another based solely on the person belonging to a group of people that are not similar to them.
Stereotyping
How many babies did the Well-Baby Clinic (what NH was formally known as) see in their first day?
Ten
This type category of PIES includes being able to run for the bus and having sparkly eyes.
Physical
I take 100% responsibility for always communicating positively and empathetically.
Attitude
Occurs when an individual puts more emphasis when an individual places more importance on the last bit of information received rather than weighing all of the information equally.
Recency Bias
What year did the dental sealant outreach program begin?
2000
Examples of this PIES category includes reading for pleasure and engaging in stimulating conversation.
Intellectual
I will take responsibility to understand that everyone who comes to or works at NH may have experiencesd some type of trauma. I will not take their actions personally.
Trauma informed care
The assumption that failure will naturally follow a person that has failed in the past.
Horn Effect
When was the organization re-incorperated as Neighborhood Health Clinics?
1994
This category of PIES includes examples such as having friends and maintaining respectful relationships.
Emotional
I look forward to applying this important best practice that "whoever hears a complaint becomes the patient's saint" which means when asked by anyone for help, I will follow through with their request to the best of my ability until it is handled.
The "Live it" platinum rule
When a person places more credibility on information that supports the way they already think.
Confirmation Bias
What year did Neighborhood Health originate?
1969
This example of PIES includes keeping your brain active.
Intellectual
When passing others, I will acknowledge them with eye contact, a smile and a warm greeting.
6- foot rule
The bias that looks at the difference between the real reason behind a person's motivation vs. the assumed reason for the person's motivation.
Attribution Bias
DOUBLE JEOPARDY!
Name all of the services that NH offers.
Medical, Dental, Behavioral Health, Optometry, Chiropractic, WIC.
This category of PIES includes examples such as enjoying time with others and having access to leisure activities.
Social/ Spiritual
What is Neighborhood Health's Mission Statement?
Providing access to quality health services where everyone is cared for with compassion and respect.