Empathy
The first of three things that makes up empathy
What is Listening?
Warmth can be demonstrated in 5 ways
What is gestures, posture, tone of voice, touch, and facial expressions?
The final helper skill for stage one
What is respect?
"You feel_________"
What is reflecting feelings?
The goal of stage 1
What is helpee self-exploration?
The second of three things that makes up empathy
What is Understanding?
Warmth is communicated in primarily a specific way
What is nonverbal communication?
The definition of respect in a helping relationship
What is having faith in the helpee's ability to solve their own problems?
"I hear you saying that...."
What is reflecting content?
What is content, feeling, and empathy?
The last of three things that makes up empathy
What is communicating?
"The degree to which helpers communicate their caring about helpees" (slide 19, Shoge).
What is warmth?
The first way of demonstrating respect in a helping relationship
What is attending to another?
"Tell me more..."
What is Facilitative responding
The most important responsibility of a helper in facilitative responses
What is being tentative?
"Identification with and understanding of another's situations, feelings, and motives" (slide 4, Shoge).
What is Empathy?
The most risky way to show warmth
What is touch?
Showing faith in another's ability to help themselves
What is demonstrating respect?
"You feel ____ because _____"
What is the empathy formula?
Restates the helpee's statement, communicating content and feeling accuracy
What is a facilitative response?
Empathy can come naturally to some but showing empathy correctly and appropriately for a helping relationship is
What is learned?
The two most important factors to consider about showing warmth through touch
What is the level of trust between the two individuals and whether the touch could be perceived to be sexual?
The final way to demonstrate respect
What is not solving the other's problem for them?
"Let me see if I got this..."
What is reflecting content?
3 of the 5 most common assumptions in a Helping Relationship
What is empathy doesn't equal agreement, helping doesn't equal liking, information doesn't equal advice?