Hyperlinked Communities
New Models
The Power of Stories
Infinite Learning
Reflective Practice
100

Human systems given form by conversations that build relatedness.

What are communities?

100

A term originating from Danish which loosely translates as "coziness", but embodies elements of togetherness and well-being as well.

What is hygge?

100

Something libraries should endeavor to keep, share, and make, according to Erik Boekesteijn.

What are stories?

100

Over 90% of people online use these symbols to convey information and emotion.

What are emoji?

100

The process of being thoughtful about the decisions you've made, the experiences you've had, and what you learned from them.

What is reflective practice?

200

The best way for library professionals to learn the wants and needs of their respective communities.

What is outreach?

200

The physical places and organizations that shape the way people interact, considered a key building block for places of gathering such as libraries and churches.

What is social infrastructure?

200

A research methodology which makes use of a flexible interview format to gain insight into people's own unique experiences.

What is narrative inquiry?

200

According to Hanna Harris, chief design officer of the City of Helsinki, this is a basic service of urban life which everyone has a right to in Finland.

What is play?

200

According to recent research, this is the most important leadership skill and can contribute to positive experiences for teams and individuals.

What is empathy?

300

The process of improving the ability, opportunity, and dignity of individuals and groups so they can take part in society, especially those who are disadvantaged on the basis of their identity.

What is social inclusion?

300

A method for library leaders to make it clear how valuable and essential the services provided by their organizations are.

What is a value proposition?

300

This kind of event allows human beings to be checked out like books and share their stories with other members of their community.

What is a human library?

300

The ability of people to find, use, and create information in all forms, not just text.

What is digital literacy?

300

The ability to build successful relationships and navigate social environments, it plays a key role in mapping out a successful career.

What is social intelligence?

400

The percentage of public libraries that report being the only source of free and public access to computers and the internet in their communities.

What is 62%?

400

The percentage of young people who claim that playing video games helps them to feel more immersed in a story than reading a book.

What is 73%?

400

This country was the first to host a human library event, doing so back in the year 2000.

What is Denmark?

400

Danish architect Carl Theodor Sørensen first came up with the idea to create these in order to give kids living in urban areas the same chance to play as those living in the countryside.

What are junk playgrounds or skrammellegepladser?

400

This term was coined by sociologist Arlie Russell Hochschild to describe the processes involved in managing the emotional demands of work.

What is emotional labor?

500

A principle which states that in anything, a few are vital and many are trivial.

What is the Pareto Principle or 80:20 rule?

500

A tool for analyzing the effect of cultural experience on the public, designed by Roskilde Central Library with the help of Seismonaut.

What is the Impact Compass?

500

Both public libraries in the United States which first hosted a human library event in 2008.

What is the Bainbridge Public Library and the Santa Monica Public Library?

500

According to the Pew Research Center, this percentage of Americans report having both a smartphone and a home broadband connection.

What is 56%?

500

Term invented by U.S. economists W. Norton Grubb and Marvin Lazerson to represent the widely held belief that more schooling can solve every possible labor problem.

What is the education gospel?

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