Faith
What does “Faith” mean in the context of our company values?
Believing in each other, our mission, and the impact of our work.
What does it look like when someone is passionate about their work?
They’re engaged, motivated, proactive, and excited to contribute.
What does "quality" mean in the work we do every day?
Consistency, excellence, and exceeding expectations.
What does acting with integrity mean in the workplace?
Being honest, ethical, and consistent in your actions and decisions.
(True/False): Innovation always means creating something brand new.
False: Innovation isn’t limited to brand-new inventions.It can also mean improving existing processes, tools, or ideas.Making something more efficient, effective, or impactful counts as innovation, even if it’s not completely original.
(True/False): Faith means never asking questions about the mission.
False: In the workplace, Faith in the mission means trusting the purpose and believing in the impact, but it doesn’t mean you can’t ask questions. Faith is about trust, resilience, and commitment, not shutting down curiosity.
What’s one way our company channels passion into the customer experience?
Delivering above expectations, personalizing service, or going the extra mile.
True or False: Getting it done fast is always more important than getting it done right.
False – quality is key even if it takes longer.
(True/False): Integrity means doing the right thing only when it benefits you.
False: Integrity is about doing the right thing regardless of personal gain.
When John and Jennifer Garrett came up with the idea to create CI, in what year was the first edition launched, how many employees did they have, and which areas did they initially serve?
John & Jennifer launched the first edition of Community Impact in 2005 with three full-time employees covering Round Rock and Pflugerville.
A teammate doubts the impact of their role. What’s one way to show Faith in them?
Encourage them, remind them of their purpose, or highlight their contributions.
What’s one way Impacters are encouraged to show passion in their daily work?
By taking initiative, sharing new ideas, and actively contributing to team goals and improvements.
Our Printing Plant places a strong emphasis on delivering a high-quality final product to ensure every reader is satisfied with our newspaper and service. In what year was the Printing Plant established?
2016
Why is transparency important in building trust?
It helps create open communication and accountability among team members.
Name a benefit of embracing technology and new tools like AI in our daily work.
Increased efficiency, improved accuracy, and the ability to focus on higher-value tasks.
True or False: Having faith in a project means never asking for help.
False – having faith also means trusting the team enough to ask for help when needed.
(True/False): Passion is only shown when you enjoy the task.
False. Passion is about how you approach the work, not just whether it’s fun. Even tasks that are boring, challenging, or frustrating can be done with Passion if you bring energy, commitment, and focus.
What is one thing you should always do before submitting your work?
Review it for accuracy, completeness, and alignment with company standards.
What’s the best way to handle a situation where you made a mistake?
Admit the mistake promptly, take responsibility, and work to fix it.
What role does collaboration play in driving innovation?
Sharing diverse perspectives helps generate unique ideas and improve solutions.
Scenario: Your team is given a nearly impossible deadline. Some teammates want to give up, others want to keep trying. Which choice shows true Faith while also being responsible?
A) Push ahead with confidence, even if quality suffers, to show belief in success
B) Trust the mission, rally the team, and look for creative solutions
C) Pause the project until clearer instructions come from leadership
D) Encourage the team to finish only the most achievable parts of the project
B) Trust the mission, rally the team, and look for creative solutions.
Scenario: You’re extremely passionate about a project idea, but leadership rejects it. What’s the BEST way to continue showing Passion?
A) Redirect your energy into supporting the chosen idea with enthusiasm
B) Advocate again for your idea at the next opportunity, showing persistence
C) Step back from this project and put your energy into other areas you enjoy
D) Share your disappointment but agree to support the team moving forward
A) Redirect your energy into supporting the chosen idea with enthusiasm
Scenario: You’re asked to produce work under tight deadlines. You realize you can deliver it on time but with mistakes, or deliver it late but with excellence. What’s the BEST response that upholds Quality and Integrity?
A) Deliver fast and plan to correct errors later, so progress is visible
B) Be transparent about what can be done and request more time for high-quality results
C) Submit a draft on time, clearly labeling it as incomplete
D) Push back on the deadline entirely until you’re certain the work is flawless
B) Be transparent about what can be done and request more time for high-quality results
Scenario: You notice a senior teammate is presenting results in a way that slightly exaggerates success. Taking action could create tension, but doing nothing could mislead leadership and damage trust. Which action BEST demonstrates Integrity?
A) Pull the teammate aside privately to discuss the potential consequences and suggest a more accurate approach
B) Adjust the data yourself to reflect the truth while keeping the issue quiet to avoid conflict
C) Raise the concern to leadership discreetly so the decision-makers are aware without embarrassing the teammate
D) Allow the presentation to proceed as-is, planning to address the issue later if it becomes a problem
Correct: A) Pull the teammate aside privately to discuss the potential consequences and suggest a more accurate approach
B protects accuracy but avoids accountability.
C involves leadership but may strain trust with the teammate.
D is cautious but risks credibility.
Scenario: Your team identifies a new system that could significantly improve efficiency, but implementing it will consume resources and carries a real risk of failure. Leadership asks how to proceed. Which option BEST demonstrates Innovation?
A) Launch a small-scale pilot to test the system, learn from results, and adapt before full implementation
B) Push for full implementation immediately to maximize potential benefits, accepting the risk of failure
C) Delay the proposal until more resources are available to reduce risk and ensure a smoother rollout
D) Present the idea along with a detailed contingency plan to manage potential failure while moving forward
A) Launch a small-scale pilot to test the system, learn from results, and adapt before full implementation.
Only A balances experimentation, learning, and responsible action.
B demonstrates bold risk-taking and vision
C demonstrates caution and resource management
D shows planning and risk mitigation