Welcoming Clients
Handling Administrative Issues
Goal Setting & Expectations
Assessment & Building Motivation
Establishing Credibility
100

A process that should be focused on throughout the initial interview and is the foundation for all future therapeutic work.

What is joining?

100

A threat or harm to self or others, child abuse, and elder/dependent abuse.

What are exceptions to confidentiality?

100

Expectations that are achievable and beneficial to the client(s).

What are realistic goals?

100

A client whose therapy was court ordered or forced by a parent will likely have this level of motivation in the initial interview

What is little motivation?

100

Ways to establish credibility with a client.

What are professional dress, supervision, short & terminal contracts, etc.

200

This can cause clients to be reluctant to share information, resistant or defensive to therapist suggestions

What is failure to join?

200

An agreement to be recorded for the purpose of viewing videos in clinical supervision, allowing the therapist to review what happened in previous sessions and gain new insights.

What is consent to video recordings?

200

DAILY DOUBLE

A helpful strategy for bridging clients’ goals into more compatible expectations.

What is reframing?

200

The therapist can build ______ by highlighting strengths in a client who doubts their ability to grow and change

What is confidence?

200

This alone can be powerful enough to inspire change in a client

What is the therapeutic relationship?

300

These basic counseling skills facilitate joining by allowing a client to feel heard and understood. 

What are reflective listening, maintaining direct eye contact, and/or leaning forward?

300

The income-driven measure that some clinics use to determine the fee for service.

What is a sliding scale

300

A way to join with each individual in the system AND minimize clients monopolizing the conversation.

What is managing the structure of the conversation?

300

Transportation, finances, or work schedules are examples of ______, which can lead to a lack of motivation for therapy

What are practical barriers?

300

Attitude to maintain if a client questions the therapist’s credibility

What is a receptive, humble, and respectful attitude?

400

DAILY DOUBLE

This is the greatest asset you bring to therapy.

What is...you! Your personality, life experiences, attitudes, compassion, etc.!

400

A form signed by clients that permits communication with other individuals/institutions about particular cases.

What is the release of information form?

400

Therapists focus on the client's ability to  _______ rather than on "solving" problems.

What is make positive changes?

400

This tool suggests that the therapist’s job is to help the client resolve ambivalence about change

What is motivational interviewing?

400

A concern that may arise for a couple with children who has a young, unmarried therapist intern

What is therapist competency?

500

These are potential subconscious barriers to establishing a connection with clients.

What are prejudices, negative preconceptions based on specific client characteristics, and reminders of personal painful relationships.

500

The sample line, "I understand that treatment at _____ (name of treatment facility) may involve discussing relationship, psychological, and/or emotional issues that may at times be distressing," comes from this clinical form.

What is the basic informed consent form?

500

Therapists must honestly acknowledge their ______ based on their skills, training, and experience before taking on a case.

What is the scope of competence?

500

In order to meet a client struggling with alcoholism where they’re at, the therapist may address relapse as what

What is a part of the process leading to long term change?

500

One way the therapist can compensate for incompetency with a client who comes from an unfamiliar cultural, ethnic, or racial background

What is educating one’s self on multicultural literature and asking the client about their personal experiences?

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