The James
James Brand Philosophy
The James Handbook
Safety
For Team Member
100
It replaced the old Lennox Suites Hotel on Ontario and Rush after a 4 month log full renovation in 2006.
What is the James Chicago - Magnificent Mile?
100
One of our brand pillars that mirrors our guests' care about what they eat, how they live, how they treat their bodies, how they act and the brands they support.
What is consciousness?
100
You can read useful information, the do's and don't during work time, find out about benefits and general employment laws.
What is the team member handbook?
100
Team members from various department meet once a month to do inspections and to discuss potential safety hazards.
What is the Safety Team?
100
You can learn other department's jobs with this program.
What is the Cross Training Program?
200
This newest 344-room luxury boutique hotel in New York is infused with local culture and liberated touches inspired by the local community and neighborhood. The guestrooms and public spaces are modern, yet classic in design.
What is the James New York-Nomad?
200
One of our brand pillars that reflects our guests' focus on strong ties to family, friends, the local environment and the world.
What is community?
200
This policy stresses the importance of punctuality and describes how to call in if you cannot make it to work.
What is the attendance policy?
200
This booklet tells you the important numbers to call in case of an emergency. It also lists the responsibilities of every department in the case of an unforeseen incident.
What is the emergency manual?
200
Full time team members can sign up for these after 90 days of employment.
What are benefits?
300
You may enjoy an all day menu here from 11am, with dishes mainly sourced locally. The dishes are fresh and plates are easily shareable.
What is the James Kitchen and Bar?
300
A brand pillar that reflects our guests' desire to always be online, available to each other and socially savvy.
What is connections?
300
We wear this on the left hand side of our lapel or uniform. It is not a name tag. 
What is the James pin?
300
On the second floor of the garage next door.
Where is the evacuation assembly point?
300
Additional time off that you have earned, it includes vacation and sick time.
What is PTO?
400
This 144 guest room boutique hotel is known in New York for David Burke’s Kitchen, outdoor spaces including a multi-tiered Urban Garden, rooftop pool and lounge.
What is the James SoHo?
400
Characteristics of team members that embody the James Brand.
What are the James Traits?
400
This policy gives you examples of how to come across as professional and poised, but allows you to keep your individualism and uniqueness.
What are the Appearance Standards?
400
Whenever somebody gets hurt at work, even if it seems to be minor, one of these should be completed.
What is an incident/accident report.
400
The Executive Office, the Sales Office and Accounting.
What offices are located on the 3rd floor?
500
The James Chicago currently belongs together with its sister James properties to this ownership. They also own Affinia Hotels, the Surrey and the Benjamin.
What is Denihan?
500
Intuitive, personalized and locally conscious service.
What is mindful guest centric service?
500
This policy and training explains that we expect everyone to be treated fairly and with respect. It tells us how to report any short comings and how to help others.
What is the non harassment policy?
500
Every chemical we use in the building has one of these in a yellow binder that describes the danger of the chemical and gives instructions on how to use it safely.
What are SDS/MSDS sheets?
500
You find your lunch and dinner here and can also store your own meal in the fridge.
What is the J-Café?
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