The James Chicago Hotel
55 E Ontario, Chicago, IL 60611
Corner Rush/Ontario
What is the address of The James Chicago - Magnificent Mile?
Our buzz word for always thinking of our guest first!
What is guest centric?
What is "Yes!"?
You can read useful information, the do's and don't during work time, find out about benefits and general employment laws.
What is the team member handbook/guide?
Whenever somebody gets hurt at work, even if it seems to be minor, one of these should be completed by the direct Supervisor or Security.
What is an incident report?
The Department which is responsible for the cleanliness of the lobby and the public areas.
What is the Housekeeping?
This boutique hotel company recently purchased The James Hotel Chicago.
What is 21c Museum Hotels?
The attitude to help each other, no matter if it is part of the direct job description.
What is team work?
This policy stresses the importance of punctuality and describes how to call in if you cannot make it to work.
What is the attendance policy?
This booklet tells you the important numbers to call in case of an emergency. It also lists the responsibilities of every department in the case of an unforeseen incident.
What is the emergency manual?
Full time team members can sign up for these during their first 30 days and will be eligible on the 1st of the month after 60 days.
What are benefits? (Medical, Dental, Vision, etc.)
You may enjoy an all day menu here from 11am, with dishes mainly sourced locally. The dishes are fresh and plates are easily shareable.
What is the James Kitchen and Bar?
If a guest is 10 feet away, we make eye contact and are ready to serve. When the guest is 5 feet away, we extend a warm welcome.
What is the 5/10 rule?
We have two of these! You are responsible to record your in and out time here in order to have a correct paycheck.
What is the time clock?
On the second floor of the garage next door.
Where is the evacuation assembly point?
Additional time off that you have earned, it includes vacation and sick time.
What is PTO?
A state of the art work out facility within the building for guest use only.
What is The Gym?
Characteristics of team members that embody the James Brand.
What are the James Traits?
This policy gives you examples of how to come across as professional and poised, but allows you to keep your individualism and uniqueness.
What are the Appearance Standards?
This policy and training explains that we expect everyone to be treated fairly and with respect, by tea members, vendors and guests! It tells us how to report any short comings and how to help others.
What is the non-harassment policy?
You can find your employee profile here; can print your paycheck; enroll in benefits; request PTO; and so much more.
What is ADP?
We offer our guests coffee and muffins in the morning, fresh water throughout the day, and wine and cheese at 5pm in this area to allow for some social interactions.
What is the James Club?
Intuitive, personalized and locally conscious service.
What is mindful guest centric service?
A program where hourly team members can get their current earnings immediately, before the paycheck comes out.
What is Daily Pay?
Every chemical we use in the building has one of these in a yellow binder that describes the danger of the chemical and gives instructions on how to use it safely.
What are SDS/MSDS sheets?
You find your lunch and dinner here and can also store your own meal in the fridge.
What is the J-Café?