Providers, nurses, medical assistants, community health workers, front desk, secretaries, maintenance.
Who are staff that could be questioned by the Joint Commission surveyors.
Room where used instruments are prepared for sterilization.
What is the Dirty Utility Room?
Occurs at least four times a year.
What is an evacuation drill?
Date opened and expiration date 30 days later
How should a multidose medication must be labeled once it has been opened?
With a friendly, welcoming tone; confidently, succinctly.
How to answer Joint Commission surveyors if they ask you any questions?
The recommended length of time one should vigorously wash their hands with soap and water.
What is at least 20 seconds.
This acronym is used to help you remember what to do if you come across a fire in the clinic.
What is R.A.C.E.?
Rescue
Alarm
Contain
Extinguish
These must be kept locked at all times.
What are medication rooms or medication cabinets?
When I'm not sure, I ask my supervisor.
Excuse me, I need to address the needs of a patient
Can you tell me more about that?
Do you have a suggestion?
What are things that are OK to say to the surveyors?
A. HIPPA
B. HIPAA
C. HIPA
D. HIPAH
What is HIPAA?
Full name
Date of Birth
What are patient identifiers used at Kennedy Community Health?
The acronym used to remember how to use a fire extinguisher.
What is PASS?
Pull
Aim
Squeeze
Sweep
Must be discarded promptly.
What are expired medications?
Arguing with a surveyor, interrupting them as they are speaking, referring to being 'dinged'.
What are examples of what not to do when speaking to a representative of the Joint Commission?
Known as a habitable substrate for insects, vermin, mice, pests, and dirt with pathogenic organisms, as well as a safety and fire hazard.
What are corrugated cardboard shipping boxes?
Perform first aid.
What is the first thing to be done after a sharps exposure?
If damaged, this item can cause fire or smoke to spread more quickly between rooms or floors.
What are ceiling tiles?
Products on this list should be segregated when alpha generic storage creates the potential for errors.
What is the Look-Alike Sound-Alike list?
"Hello! May I see your identification? Here is a Visitor's Badge that you should keep with you during your time with us. Please make yourself comfortable and someone will be right down for you. Welcome to Kennedy Community Health."
How to greet the Joint Commission surveyors when they first arrive at the Health Center?
every 36 months
What is how often the Joint Commission surveys it's accredited organizations.
THREE minutes
What is the wet time for the Cavi-Wipes used for surface disinfecting of EXAM ROOMS?
18"
What is the closest that items on the top shelf can be to the ceiling.?
Per Life Safety Standards there needs to be ___inches or more of open space maintained below the sprinkler deflector to the top of storage.
ALPRAZolam and LORazepam
Flonase and Flovent
hydrOXYyzine and hydrALAZINE
sertraline and cetrizine
What are medications on our Look-Alike Sound-Alike list?
Pause, take a breath, and relax.
What do you do if you get flustered?