Fun Facts
**A Get To Know You Better Bonus**
What was your first job?
Mike, Shellie and John Answer!
An email was sent on Mar 17, at 6:49 PM ET to Launch this program.
What is the GCS Employee Recognition Program Recognition Program?
Jack Bauer relied on this company’s IP phones to save the world from terrorists in the TV series 24.
What is the Avaya 9600 series IP phone?
If you had a question in 1990, you couldn't "search" for it; you had to look through a 26-volume set of these heavy books that sat on a shelf.
What is an Encyclopedia?
Secret Talent
In the past, becoming a professional graphic designer took a lifetime of practice. Today, thanks to THIS two-word technology, a your 'Secret Talent' can be generating a complex data report in under 30 seconds.
What is Generative AI?" (or simply Artificial Intelligence)
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What is one "survival skill" from your first job you still use today?
Mike, Shellie and John Answer!
In both legal and data terms, this 5-letter Latin-rooted word describes a central connection or link. In 2026, as we migrate to the cloud and integrate AI, our company aims to be this 'central hub' for all customer interactions.
What is a Nexus?
Before GPS and Google Maps, parents had to unfold giant sheets of this material to find out which turn to take, and they often couldn't fold them back up!
What is Paper (or a Paper Map)?
Babies and Bells
Some may say that Alexander Graham Bell gave birth to this modern company.
What is Avaya?
He once hit an employee with his car, hosted a 'rabies awareness' fun run, and created a fake awards ceremony called the 'Dundies.' Despite owning a 'World’s Best Boss' mug, in any real HR department, Michael Scott would be a shoe-in for THIS dubious honor.
What is the Manager of the Year?
In the 2007 film Live Free or Die Hard, the villain attempts a 'Firesale' by hacking a single backup facility. In reality, moving an entire company’s 'digital brain' to a new facility or the cloud—a process known by THIS 3-word term—requires years of planning to avoid a total blackout.
What is a Data Center Migration?
**A Get To Know You Better Bonus**
If you weren’t in this industry, what completely unrelated career would you probably be pursuing?
Shellie, John and Mike Answer