the Way
Clarifying values by finding your voice and being clear about your guiding principles.
What is Model the Way?
Page 5
Envisioning the future, and enlisting others to share that vision.
What is inspire a shared vision?
Page 86
Question the status quo, look for improvements, and take risks.
What is Challenge the Process?
Empowering people, fostering collaboration, and giving autonomy.
What is enabling other to act?
Recognizing individual contributions and celebrating progress
What is Encourage the Heart?
The Kouzes-Posner second Law of Leadership.
Hint DWYSYWD
What is "Do what you say you will do" ?
Page 27
The very first step on the journey to exemplary leadership is...
What is clarifying your values ?
Page 56
This tool-using imagery, metaphors, and stories helps make a future possibility feel real.
What is symbolic language?
Page 125
Small, incremental, and consistent steps forward that have a significant impact on motivation
What is a "small win"?
page 170
By creating a climate of trust and facilitating relationships exemplary leaders commit to fostering _________.
What is Collaboration?
page 195
To recognize contributions, you need to utilize these two essentials.
What is expect the best and personalize recognition?
page 251
The Five Practices of Exemplary Leadership
What is Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourge the Heart?
Page 4
An endearing belief, your personal bottom line, influencing every aspect of your life. Examples: moral judgements, commitments to personal and organizational goals and the way you respond to others.
What are values?
page 38
According to Kouzes and Posner, this quality frequently appears among people whom others identify as real leaders
What is being forward looking or visionary?
Page 90
The awareness and understanding of outside forces. Innovation requires the use of this.
What is outsight?
Page 154
This is developed by building relationships, having open communication, involving team members in planning and decision making, providing training, and ensuring ownership of the project tasks
What is trust?
Page 196
Challenge should be treated as an______
What is opportunity?
Page 303
How people guide others through adversity, uncertainty, and turbulence; triumph against overwhelming odds; take initiative when there is inertia; and activate individuals and intuitions in the face of staff resistance
What is leadership?
These types of values give people reasons to care about what they do, making a significant and positive difference in work attitudes and performance
What are shared values?
Page 56
An ideal and unique image of the future for the common good.
What is vision?
Page 89
People who experience high degrees of stress and yet cope with it positively, have a distinctive attitude called.
What is psychological hardness?
Page 171
Individual _____is a critical element of every collaborative effort.
What is accountability?
Page 232
If leaders are to effectively celebrate the values and victories, they must master these two essentials
What is create a spirit of community and be personally involved?
Page 277
The Kouzes-Posner First Law of Leadership
What is "if you don't believe in the messenger, you won't believe in the message."
Page 24
True or False: To set an example you need to "Live the shared values and teach others to model the values?
What is True ?
Page 61
True or False: To enlist others, you must act on these two essentials: Appeal to the common ideals and animate the vision.
What is True?
Page 113
A tremendously powerful source of motivation, and people cannot preserve for very long without it.
What is purpose?
Page 151
True or False: To enable others to act, you must strengthen others by increasing their self-determination and developing confidence
What is true?
Page 244
Leadership is not an affair of the head, it is an affair of the _______
What is heart?
Page 324
Only ask others to do something you are willing to do yourself.
What is the Golden Rule of Leadership?
Page 66