Someone who earns the respect and cooperation of the employees so work can get done. This person inspires and motivates workers.
Who is a Leader?
Power based on someone's superior knowledge.
What is Expert Power?
Being reliable.
What is Dependability?
Being aware of your own attitudes and opinions, your own decision making style, and your relationships with others.
What is Self-Understanding Skill?
A leadership style that encourages employees to share in making decisions about work.
What is a Democratic Leader?
The term that describes how well people get along with each other.
What is Human Relations?
Power based on one's position in the company.
What is Position Power?
The ability to take risks and go with unpopular decisions if they are good for the company.
What is Courage?
A skill that involves writing, speaking and listening.
What is Communication Skill?
A leadership style that involves giving little to no directions.
What is an Open Leadership Style?
Every manager is a leader.
What is a false statement?
Power based on one's ability to get others to identify with them and respect them.
What is Identity Power?
The ability to look at all sides of a problem and not make biased judgments.
What is Objectivity?
Getting people to support the same goals of the company and work well together.
What it Team Building Skill?
The most effective leadership style. This style allows leaders to make decisions based on the situation.
What is a Situational or Flexible Leader?
Someone in the company who may want to move into a management position and looks for leadership roles in order to develop their skill set.
Who is an Employee?
Power based on one's ability to control rewards and punishments.
What is Reward Power?
Being able to stay calm and not let your emotions control you.
What is Emotional Stability?
Management style that involves close supervision, the use of penalties, and a belief that workers cannot be trusted.
What is Close Management Style?
An organization of workers formed to represent their common interests in improving wages, benefits and working conditions.
What is a Labor Union?
The ability to influence individuals and groups to cooperatively achieve common goals.
What is Leadership?
The two types of power associated with effective leadership.
What is Expert and Identity Power?
Being able to work well with others to get the job done.
What is Cooperation?
A leader who gives direct, clear and precise orders with detailed instructions as to what, when, and how work is to be done.
What is an Autocratic Leader?
Regulations created to maintain an effective working environment.
What are Work Rules?