What's the Goal
Outcome Impact
Scalability Strategy
Efficiency Boosters
Team Roles
100

This goal aims to initiate the tracking and reporting of results for GHS and Cancer Services.

What is the Goal 3B?

100

A cardiovascular navigation program helps identify and address barriers to care that impact heart health outcomes.

What is improving cardiovascular equity through targeted navigation?

100

Navigators will need the tools and strategies to handle an increasing number of members while maintaining personalized care.

What is scaling navigation services without losing personalization?

100

Defining clear workflows and documentation tools improves consistency and reduces delays in care. 

What is streamlining navigation processes? 

100

This team is united by a shared commitment to improving lives through guidance and navigation, ensuring that no one is left behind in their journey towards better health.

Who is the mission-driven Genomic Life team?

200

Meet growing demand of navigation services as member population increases, navigation services must scale effectively without compromising quality

What is building a scalable and high-quality navigation model?

200

The goal is to use automation to handle repetitive tasks, giving navigators more time to focus on complex cases.

What is automating routine tasks to increase navigator productivity?

200

Improve care access and coordination - efficient processes ensure that more members receive timely services/navigation, follow-ups, and interventions.

What are streamlined processes for better access and care coordination?

200

Standardized metrics and automated reporting tools provide navigation of program outcomes.

What are the tools that improve efficiency in reporting program outcomes?

200

Navigators, in collaboration with Product and Engineering, will be able to support a larger number of members while maintaining high-quality service

What is the integration of technology to support quality, large-scale navigation?

300

By optimizing workflows and leveraging technology, we can handle more members without a proportional increase in staff.

What is optimizing workflows and technology to scale efficiently?

300
Collecting and reporting outcomes data helps demonstrate the value and effectiveness of navigation services.

What is demonstrating program impact? 

300

Creating modular workflows and leveraging digital navigation tools supports rapid expansion and standardization. 

What is building a standardized and scalable system? 

300

Reduce costs and optimize resources - automation and streamlined workflows minimize administrative burden and maximize navigator productivity

What are automation tools and workflow improvements?

300

This program will rely on the Clinical and Medical Team, and the Product, Design, and Engineering Teams for successful deployment. 

Who is involved in launching the Cardiovascular Program?

400

This goal focuses on improving the reach and operational performance of our navigation services.

What is Goal 5C?

400

A cardiovascular navigation program helps reduce risk and improve patient outcomes in heart-related conditions.

What is improving cardiovascular outcomes?

400

This early outcome data forms the foundation needed to expand services and programs.

What is using data to inform program growth?

400

Improving workflows ensures that members receive the services they need quickly, leading to better outcomes and fewer delays.

What is optimizing workflows to reduce delays and improve outcomes?

400

Product, Design, Engineering, Clinical, and  Medical Teams all collaborate to make navigation scalable and streamlined.

Who are cross-functional partners in scalability?

500

This goal is focused on launching a new navigation pathway for cardiovascular care. 

What is Goal 5A?

500

Enhancing scalability and efficiency improves access to care and reduces operational burden across teams.

What is increasing capacity and access? 

500

Leveraging existing cancer navigation framework can help scale the cardiovascular program.

What is adapting proven navigation model?

500

Optimizing handoffs, reducing duplicative steps, and developing automation can all boost navigation efficiency.

What is reducing friction in workflows?

500

Navigators, data analysts, and the product team all play a role in gathering and validating outcomes data. 

Who are the key stakeholders in data collection?

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