Medical Office Procedure
In some specialties, patients may be booked weeks or months ahead in __________scheduling.
advance
A detailed travel plan that lists dates and times of flights and events, locations, and telephone numbers is a(n) __________.
itinerary
When counting the years in a retention schedule, you should begin counting __________.
from the year after the file was produced
Who decides which patient files that are inactive or closed to keep in the medical office before sending to storage?
practitioner
What is the standard abbreviation for an electrocardiogram?
ECG
A new patient calls the provider’s medical office and asks how long the appointment will take. The best response is __________.
"30 minutes or more"
What is the common abbreviation for a complete physical examination?
CPE
Which step in the filing process can be skipped when filing patient records that have previously been filed?
coding
The final step in the filing process is __________.
storing
When you are obtaining patient information for an appointment, you should include the __________.
purpose of the visit
The typical time allotted for a routine Pap smear and pelvic examination is __________.
15 to 30 minutes
The appointment scheduling system in which two or more patients are scheduled for the same appointment time is __________.
double-booking
The most basic filing supply is the __________.
file folder
Files and records that are kept in boxes must be stored __________.
in a secure room
The appointment scheduling system that assumes a steady stream of patients all day long at regular, specified intervals is __________.
time-specified scheduling
E-scheduling is another term for __________.
online scheduling
What is the standard abbreviation for blood pressure?
BP
Which step of the filing process will save time when returning files to their proper places?
sorting
How often should the office tickler file be checked?
daily
Putting an identifying mark or phrase on a document to ensure that it is placed in the correct file is called __________.
coding
An advantage of a computerized scheduling system is that it __________.
can identify patients who routinely are late, forget their appointments, or cancel
The appropriate procedure to follow with a cancellation is to __________.
draw a single line through the patient's name and write "canceled" in the appointment book before entering the rescheduled time
The tapered rectangular or rounded extension at the top of a file folder is the __________.
tab
A variation of shelf filing kept on rolling shelves that slide along permanent tracks in the floor is called __________.
compactable files
The way patient records are created, filed, and maintained is called a(n) __________.
records management system