Represents the individual differences that make people different from and similar to each other.
Diversity
100
One party perceives its interests are being opposed or set back by another party
Conflcit
100
Two or more freely interacting people with shared norms and goals and a common identity.
Group
100
Activities or tasks to be accomplished to obtain a goal
Action plan
100
Process whereby an individual influences others to achieve a common goal
Leadership
200
How many layers of diversity are there?
4
200
Name one of the three types of conflict
Personality, Inter-group, and Cross- Cultural
200
Formed by the organization vs. Formed by friends or those with common interests
Formal vs. Informal groups
200
Desire to accomplish something difficult
Need for achievement
200
A leader must have what traits
motivation, influence, dedication, intelligence, and changing behavior
300
Name an affect of discrimination
Segregation, stereotypes and a hostile working environment
300
Assigning someone the role of critic
Devil's Advocacy
300
Other's expectations exceed one's ability
Role Overload
300
What an individual is trying to accomplish
Goal
300
Simultaneous, ongoing, mutual influence process in which people share responsibility for leading.
Shared leadership
400
An outgrowth of equal employment opportunity legislation and is an artificial intervention aimed at giving management a chance to correct past discrimination.
Affirmative action
400
Name a method for handling conflict
Problem Solving, Smoothing, Forcing
400
A "we feeling" binding group members together.
Group Cohesiveness
400
Name three of the five needs in Maslow's Hierarchy