Site Types
With 142 sites in their network, these sites collectively process more than 20million packages per day.
What is Sort Center?
836 Sites
What is the number of total non-ProcOps sites supported by iSChOC?
iSChOC does not support AMZL in this process.
At EOS, Specialists must do this for each SIM ticket for every ticket SEV3 or above.
What is write an action summary and handoff to Night shift?
iSChOC's single ownership of procurement tasks across multiple counties and site types from one physical location makes us this type of team.
What is centralized?
Colocated inside of buildings such as Coca Cola, Pepsi and Johnson & Johnson, these small footprint sites never submit counts. They simply request supplies via SIM when they need non-inventory items.
What is Vendor Flex?
445 Sites (Hint: our largest)
What is the number of iSChOC supported AMZL sites?
AMZL has the highest number of iSChOC sites, making up 56% of the non-ProcOps sites.
To overcome the barrier of very long approval chains for MOD daily POs, iSChOC developed a solution in which funds are preapproved and POs require only one individual's approval by using this type of budget.
What is a CAR budget?
This is our most common service support request.
What is water cooler maintenance?
Our goal is to do this with our processes on site and at iSChOC, making it possible for Specialists to substitute in and out with no impact to the site.
What is standardize?
Supported by iSChOC, these site types have single source supplier for raw material and consumable items.
What is Make On Demand, Merch By Amazon, and PillPack?
81%
What is the percentage of iSChOC sites that do not have ProcOps on site?
Sort Centers submit their counts to iSChOC on this cadence.
Once a week
Bonus: Who conducts and submits the counts at SC Sites?
iSChOC owns the creation of this many categories of BPOs for each site without a POA.
What is 15?
Freight shipped this way should go to the FC while freight shipped the opposite way should always go to the offsite.
What is palletized?
With 6 US location, these sites submit weekly counts and use stretch wrap as their most critical consumable supply.
What is Kariba?
418
iSChOC supports things that are typically owned locally at this site type, for example: Pallet BPOs, COVID Supplies, and communications with network Finance. A special WBR just for this site type and its stakeholders is sent from the owning iSChOC Manager.
What is Amazon Air?
We get this support request approximately every 12 days and our Specialists can fly through it's resolution.
What is a bird (or bat) in/at the building?
In the event of a corrugate stock out, sites should do this as the immediate solution while iSChOC works to procure emergency inventory.
What is upsize?
Which local procurement is also the Category POC for all specialized packaging material.
What is Amazon Pharmacy (Pillpack)?
35 sites
What is the average number of non-ProcOps sites supported by a single iSChOC Specialist
Name 7 of the 9 standard verticals iSChOC supports beyond consumable ordering.
CAMP Comment Submission
Soft Service Support
Kessler: Vendor Notifications
BPO Creation/Management
AP Hold Resolution
WebReq Review/Approval
SMART Count Verification
Dwelling AZNG Trailer Auditing/Offloading
Receiving
The percentage of SEV2 that come to iSChOC for portable lighting.
What is 70%
Bonus: what else is needed with portable light towers?
Our "TAT" team owns TSSL, TNS and AR Sort in a regional model with the same processes, while our other site types have these kinds of processes made just for their unique nuances.
What is specialized?