Intro to Pet's Table
The Pets Table is catered towards this animal
Dogs
In our Mixed Plan, customers can expect to receive these dog foods ...
Fresh food and Air-dried food
Your subscription allots for this many dog(s) on a single account
5
Delivery cadence is determined by
Calories and Plan Type
A customer feels their dog is getting too much food, our suggestion is
Advise the customer to adjust the calories in their dashboard or retake the quiz
Our customers can choose from these 3 plans
Fresh, Air-Dried, and, Mixed
To keep the Fresh food cold, we pack the box with this item
Dry Ice
This stays the same each week
the customer's menu selection
Regardless of your delivery cadence, all subscribers will receive their 2nd box at this time
Usually 2 weeks after receiving the trial box
A customer has 2 dogs and wants to feed them both The Pets Table. Our suggestion is
create 2 Pet Profiles (one for each dog) and take the quiz for each dog
What is the average age of the dog that we cater?
Average age is around 7 years old, but we cater to all dogs 2 months of age and up
What do customers get on a Fresh Trial Box?
Inserts, Booklet, Tupperware
This SKU KN-FR-1-650-0 means
The Pets Table Regular Box (not Trial) Fresh Plan with 650 Calories per serving
Your delivery cadence starts on...
after the trial box is sent
If the customers box doesn’t arrive after 3+ days, we can request this
A remake box
Our dry food can be safely stored at room temperature for...
6 months
What else is standard in all delivery boxes (not the trial box)
QR code in each delivery to go to Dashboard Feeding Guide
This SKU KN-MXC1-1-1650-0 means
The Pets Table Mixed Box on Cadence 2 with 1650 calories per serving
What is the 2 cadence options we are testing?
less frequent, larger order and more frequent, smaller order
If a customer pushes back on a credit, what are we going to do?
supervisor approval is required for a refund