Out of ten associates, how many are actively trying to sink the boat?
3 row hard, 5 are just there and 2 are actively trying to sink the boat
Who said "I love performance reviews".
No one ever.
well, maybe someone has but very very few.
When associate walks up and requests you not to share this with anyone else, before they share anything. Response...
Do not commit to 100% confidentiality.
Number of generations currently in the workforce
5
Traditionalist, Boomer, Gen X, Millenial, Gen Z
What is it called whwen an associate begins doing just enough to get by..no more...no less with little to no effort.
Quiet Quitting
Does a coach work on performance or the person
Performance and Person
out of 1000 hiring managers surveyed, what percentage knowingly ask illegal questions?
32%
Are you pregnant? What if your husband got a job in a different state? What does your age/generation say about your work ethic?
Generation most seen in the workforce.
Millennials
The #1 Driver of both employee engagement and employee disengagement
first line supervisor
People will forget what you said, people will forget what you did, but people will never forget how you---
made them feel.
ISA Workforce in 2029 is expected to be made made up of more women employees, black employees or hispanic employees?
Women 48%
Black 13%
Hispanic 21%
Who says it:
There's an easier way, I'll show you | Respect your elders | Let me do it my way | Relax, take a break, don't stress | Stop texting and pay attention
Millennials | Traditionalist | Gen Z | Gen X | Boomers
Satisfaction or Engagement?
Do my job, become successful
Do my job plus more, me and the company become successful
Do my job, become successful (Satisfaction)
Do my job plus more, me and the company become successful (Engagement)
100% Satisfied = Feeling of Entitlement
If ___ don't know ____ ____ can't manage ____
you, me, you, me
When transferring an associate, HR should assess whether the transfer potentially involves unattractive attributes for the impacted employee, such as...
less visability, less responsibility, undesirable hours
(even if the rate of pay of job classification remains the same)
Communication Typ:
Social Media
face to face
Gen Z
Gen X/Baby Boomers/Taditionalist
Millennials
Mutual commitment between an associate and the company
unlocking associate potential to drive high performance.
Associate Engagement
Name 2 differences between feedback and appraisals.
Feedback: informational, ongoing, daily, immediate, informal, vebrbal, no link to pay, positive connotations, Neutral Reactions
Appraisal: Judgement, periodic - event based, annually, retrospective, formal written, linked to other things, negative connotations, negative response
PWFA does not stand alone. Employers should consider how this act interacts with what other laws?
ADA, FMLA, PUMP Act, ACA and other state laws
One man says he sees a 6 and one man says he sees a 9, Who is telling the truth?
Both