Characteristics
Professionalism
Credentials
Organizations
Roles
100
Doing only that which she is trained to do
What is 'scope of practice'
100
Telling the truth - even when you are the one who has made the mistake
What is honest
100
'Points' given for furthering your learning by taking approved courses
What is a CEU
100
Networking with others of your same level to share and learn from
What is 'Peer support'
100
Instructing your clients on what the need to do or know
What is Patient Education
200
The ability to begin or follow through on a plan without being supervised
What is initiative
200
Helping other employees to produce best patient care and flow in the office
What is teamwork
200
These 2 organizations certify people in CPR
What are the American Heart Assoc & American Red Cross
200
The number of hours of CEU's and in what period of time, the RMA needs to continue
What is 30 hrs in 3 yrs
200
Hiring/firing of employees, operational activities, setting policies and procedures, record-keeping
What is Managing/Office Administrator
300
A willingness to accept the beliefs and practices of others
What is tolerance
300
Keeping all information about a patient private
What is confidentiality
300
Someone who has graduated from an accredited school and can now work at the front desk of a medical office
What is a CMAS
300
Organizations that monitor government and legal issues that will advance the medical profession
What is Legislative Advocacy
300
Developing policies/porcedures that minimize the chances of being sued by a patient or being disciplined by a regulatory agency
What is Risk Management
400
The ability to adapt to change
What is flexibility
400
The ability to do right when wrong would be easier
What is ethics
400
A medical assistant who has graduated from an approved course, has at least 5 yrs experience, and has passed the test given by the AMT
What is an RMA
400
A magazine put out by the AAMA for Medical Assistants
What is CMA Today
400
Scheduling appts, Maintaining medical records, billing and coding, handling money...
What is Administrative Responsibilities
500
The ability to 'put yourself in someone's shoes' to understand what they are thinking, feeling or going through
What is empathy
500
Commitment to the client, the community and to yourself through ethical practices
What is professionalism
500
Someone who has completed an M.A. program through an accredited agency and taken and passed a test given by the AAMA
What is a CMA
500
The number of hours of CEU's needed and time period to retain your CMA
What is 60hrs in 5 years
500
Taking patients back to the exam room, vitals, assisting with procedures, drawing blood, assisting the physician
What is Clinical Responsibilities
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