Riddles
What has a neck but no head, two arms but no hand?
A Shirt
What is the name of the fictional land where frozen takes place?
Arendelle
When do we call the supervisor line for a repeat caller?
When the repeat caller situation now falls under one of the difficult call handling scenarios.
For regular repeat call whether routine or urgent, we will follow our script and document any relevant information and send our script.
Cardi B Starred in what reality show?
Love & Hip hop
What is full of holes but still holds water?
A sponge
If you watched the Marvel movies in chronological order, which movie would you watch first?
Captain America, The First Avenger.
What is the acceptable time frame to spend on an active response?
Less than 5 minutes, unless the script is long and there are multiple dial outs.
Where was Tupac Skakur born?
East Harlem, New York
What five-letter word typed in all capital letters can read the same upside down?
SWIMS
True or False: Mickey Mouse has five fingers?
False, Mickey mouse has four fingers.
What is the main goal for every call we receive?
To take accurate message for our client. Always offer to take a message by initiating your script
Before Miley Cyrus recorded " Wrecking ball", it was offered to which singer?
Beyonce
I ask this question all day long but always get completely different answers, and yet all the answers will be correct, What is the question?
What time is it?
Who actually drew the sketch of Rose in Titanic?
James Cameron
What is the use of Personal status?
Emergencies or any situation that takes you away from your system e.g quick Bathroom
Note: This status affects your ready score and should be used with caution.
What singer has had a billboard No 1 hit in each of the last four decades?
Mariah Carey
What has four fingers and a thumb, but is not living?
A glove
Where was the "Lord of the Rings" movies filmed?
New Zealand
How long should you be in System issues status?
Five minutes or less
Who was the first America Idol winner?
Kelly Clarkson