Acknowledgement
Respond
Self Service 2X in 60
Recap
Misc
100

My internet is down Help

I definitely understand

100

Help me please

I can definitely help

100

where is my website 

spectrum business .net

100

What's next ?

A quick recap

100

How many people are on our team starting this month 

14

200

My TV channels are missing

Sorry to hear that

200

whats wrong with you guys

See What's Going on

200

where is my statement

manage billing option

200

We covered a lot today 

So Today we 

200

How many rep 1s do we have ?

13

300

My phones are down, help!

I completely understand

300

I need my service now

Get this resolved for you

300

How do I see my smart phone online

download spectrum mobile app

300

ok I gotta go thanks 

a quick recap

300

What is our advancement program 

Level Up 

400

Nothing's working Im Mad

Apologize for that

400

send me a tech 

I will do my best

400

How do I manage how much internet I use

Your data usage 

400

what's taking so long 

Beside helping with setting up 

400

What is the new advancement program

STEP Forward 

500

Why are my services down 

Understand the frustration

500

Whats going on here

Figure this out

500

how to I see my account

Manage your account

500

What did we do today?

You Called in today ...

500

what is easiest ARm statement we have?

I totally understand / figure this out!

M
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