Find the Contact
This is the phone number we use to send ATC/POA for Discover loans
What is (224) 813-5190
This is the typical settlement percentage range allowed for Big Picture Loans.
What is 30-40%
This is the preferred method of payment for Discover Financial
What is 2nd Day
This color section in the scrub handbook indicates an account you are not allowed to call.
What is “Do not contact”?
This is the email address used to send settlement offers to Credit Ninja.
What is collections@creditninja.com
This is the standard settlement for Uprova
What is 40% in 12 pays
This is the preferred method of payment for American Finance.
What is 2nd day
This is the starting offer regardless of the creditor you are speaking with.
What is 28%?
This is the email address listed for NC Financial in the SharePoint contact sheet.
What is creditcounseling@enova.com
This is the typical settlement term for Minto Money
What is 12 pays
This is the preferred payment method for Live Oak Financial
For BOA accounts, if no scrub note is posted, this is the number of days past due on Salesforce before the account can be worked.
What is 265 days
This is the fax number listed for Chrysler Capital.
What is (877) 216-5854
This is the minimum payment amount allowed for Arrowhead Advance.
What is $50
This is the payment method that Central Finance does not accept, even though they allow 2nd-day mail
What is Check by Phone
When negotiating, this is the tactic used if the creditor is not budging on an offer.
What is escalate?
This is the email address we can use to send ATC/POA to Navy Federal Credit Union
nfcusettlements@navyfederal.org
This is the maximum settlement percentage allowed for Barclays when handled by Glasser & Glasser
What is 70%
Besides pay by phone, this is another accepted payment method for Apple settlements.
What is Mail
If the due date for a Dollar Bank settlement is 10/30, this is the due date you enter in Salesforce.
What is 10/23?