Office Policies
The appropriate color scrubs you can wear.
What is Black and Grey?
This is how we synergize in office.
What is offering Pediatric Dentistry and Orthodontics together?
Our ______ is most important when talking to the doctors.
What is tone?
The age patient must be screened for orthodontics.
What is 7.
This is the first thing you may try when the internet goes down. For 200 bonus points. Who do we call if the phones go down?
What is restarting the router?
Who is Mediacom?
The new feature will be used to problem solve coverage for your scheduled shifts and the platform is it located on.
What is Shift Swap on Makeshift?
One example of peds synergistically helping ortho.
What is educating any patients 7 or older on standard of care for screenings?
_____ controls our schedule and patient flow.
Who are WE.
This is when a child should first visit the dentist.
6 months after the eruption of the first tooth or no later than one year of age.
True or False, You must rinse instruments after coming out of the ultrasonic
FALSE. We will not use the new ultrasonic solution that has an anti-rust and lubricant component. You shoudl NOT rinse after they come out.
The 3 places your phone should be during the work day.
Where is: The Charging Station
Breakroom Basket
Our cars
One way ortho synergistically helps peds.
What is asking when their last dental cleaning was?
We do not _____ when parents are upset over their appointment options.
What is apologize.
We must track screening in ____________to make sure we follow up on ortho.
What is Open Dental
The code you must enter for a GA Consult.
What is 9219?
You normally work on pediatrics, however today you are working for ortho. What button must you hit to work for a different department.
What is "Transfer"
The analogy we used to compare teamwork to synergy,
Teamwork is the act of climbing a mountain but synergy is reaching the peak?
This is one thing you may never do while in a room with the patients and doctor, while the doctor is talking.
What is interrupt/speak over.
The 2 ways to get patients seen by an orthodontist are?
What is screening photos or scheduling a consult.
This medical center is where Dr. Matt completed his residency.
Where is Lutheran Medical Center?
Jessica wants to take off the 3rd of November to go to Cancun. When must she have her time off request in by.
When is October 5th?
The definition of Synergy.
The cooperation of two or more organizations to produce a combined effect greater than the sum of their separate effects
For an extra 300 points. Please demonstrate a script we are using for a parent angry about filling out paperwork.
We do appreciate you filling out our paperwork. As a healthcare facility we have to get it updated and updated our policies for a smoother patient experience in the future. Feel free to utilize our online link for next year!
For an extra 500 points. Please demonstrate the proper script for screenings during a recall/np exam on peds.
The standard of care for Orthodontics is that all kiddos by the age of 7 are screened for treatment. Just like you have routine dental check ups, it’s routine to be monitored by an Orthodontist as well! This is completely free and we usually go about it 2 different ways. We can either set up a consultation where you have the opportunity to meet the doctor and ask any questions you may have, or we can take some digital photos for our Dr. to review and we call you pertaining to any results. The whole process takes about 5 minutes. It doesn’t lock you into treatment but we want you to be aware if treatment would be recommended by our Dr. Which would you prefer today?”
These 2 doctors each have a dog with the same birthday.
Who is Dr. Carl and Dr. Craig