Core Documents
Create Smiles and Spread Joy
What is our Mission?
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day.
What are paid Holidays?
All Clinical or "back office employees" where these.
What are black scrubs?
Last row of Parking spots farthest from the building.
What is the designated employee parking area?
This is to be left in your locker during the business day and never to be used in "front stage" areas such as operatories or the check-in/check-out desk.
What is a cell phone?
To be the Valley of the Sun's most patient centric Dental Office by creating a smile for everyone that walks through our doors
What is our Vision Stament?
Written request for paid and unpaid time off is required and must be given 30 days prior to the requested dates.
What is the policy for Time Off?
What is Business Professional attire?
Beyond the sidewalk north of the business property.
Where is Overflow Parking?
This is to be reported as soon as possible.
What are Accidents?
Caring for and supporting the group working together toward one goal. “Teamwork makes the dream work.”
What is Family?
Selection of Time Off dates is subject to approval by this person.
Who is the Office Manager or Dr. Snow?
Any administrative position that is patient facing must wear this?
This is how we should look at our workspace (operatory, desk, lobby, etc.) everyday.
What is the Patient's Point of View?
Checked daily to ensure it is stocked and clean.
What is the Bathroom?
Demonstrating honesty toward the business and your patients. Building relationships and being trustworthy.
What is Trust?
This is when PTO-Vacation or Sick time is accumulated.
What is the hire date anniversary?
This is to be avoided in the office.
What is gum Chewing?
It is this persons' responsibility to correct any condition that distracts from the professional appearance of the office.
Who is each employee.
Occurs 20 minutes before the first patient of each day.
What is Daily Huddle?
Always looking for opportunities to help others and give back by sharing knowledge, kindness, and time.
What is Service?
The person responsible to find a co-worker or suitable temp to cover missed time.
Who is the Employee taking time off?
Special consideration should be taken that personal hygiene is meticulously maintained at all times.
What is the Grooming Standard?
This will be used to enhance the housekeeping done by each department.
What is the cleaning service?
If a family member needs to get a hold of you during business hours for an emergency, they should know to call this number.
What is the main Office number?