Triggers/Anger
Something that can cause an emotional reaction, often linked to past experiences
Triggers
This style of communication respects both parties, expresses clearly, and stays calm.
Assertive Communication
Denzel Washington plays this profession in Flight
Pilot
I go up but never come down. What am I?
Age
This common conflict arises when someone expects something from you but never actually says it.
What is unmet or unspoken expectations?
The first step in managing a trigger is becoming
Aware of it
| This listening technique involves paraphrasing, validating, and not interrupting.
Active listening
The plane crash investigation revealed this underlying personal issue of Whip Whitaker.
What is substance use/ Alcoholism
his sport uses a “love” score, but isn’t always so loving
Tennis
One common cause of conflict, often due to assumptions or unclear expectation
Miscommunication
This brain part is responsible for the “fight-or-flight” response when we're angry.
Amygdala
The communication style that often builds resentment by avoiding conflict.
Passive Communication
This emotion often drove Whip to isolate himself and avoid accountability.
Shame
Riddle: What gets wetter the more it dries?
Towel
Name one of Gottman’s “Four Horsemen” of unhealthy conflict.
What is criticism, contempt, defensiveness, or stonewalling
Name one physical symptom of anger that signals a fight-or-flight reaction.
What is rapid heartbeat, shallow breathing, or adrenaline spike? |
This style of communication creates fear or resistance by dominating.
Aggressive Communication
Name one consequence of Whip’s unmanaged addiction and anger.
Legal Trouble, Job loss, Lost relationship
This professional sports league has seen the most fights per season.
NHL ( hockey )
The “win-win” method in the Thomas-Kilmann model that takes maturity and effort.
Collaborating
This kind of anger expression focuses on using healthy tools and self-awareness.
Healthy Anger Management
Passive, Passive-Aggressive, Assertive, Aggressive.
At the end of the movie, Whip does this courageous act that begins his path to recovery.
Tells the truth, Holds himself Accountable
The more you take from me, the bigger I become. What am I?
Hole
: This five-step process includes naming the problem, acknowledging emotions, sharing needs, brainstorming, and agreeing on action.
Conflict resolution framework